Content Designer, Search Trust and Quality

Google; San Francisco (CA); Hybrid; USD 115,000 - 166,000; Full time

Job summary

A leading company seeks a UX Writer to create meaningful text that enhances user experiences across products. The role involves shaping content strategies and collaborating with designers and product teams, particularly focusing on generative AI initiatives, making a significant impact on user trust and quality.

Qualifications

• 4 years of experience in UX writing or related fields.
• Experience in privacy content areas and generative AI.
• Portfolio of work demonstrating user-centered content.

Responsibilities

• Develop and execute user-centered content strategies.
• Collaborate with cross-functional teams to shape product strategies.
• Define scalable content systems ensuring consistent high-quality user experiences.

Skills

UX writing

Content design

Technical writing

Collaboration

Education

Bachelor's degree

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience in privacy or sensitive content areas, such as trust, or working on generative AI products.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
  
  

Preferred qualifications:

• 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 2 years of experience working in a cross-functional technology organization.
• Experience designing across multiple platforms.
• Excellent communication, presentation, and collaboration skills complement a design intuition and understanding of design language systems.
  
  

About The Job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the goal for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

As an User Experience (UX) Writer and Content Designer on the Trust and Quality team, you will help pioneer what's next for Search by shaping clear, reliable, and high-quality experiences, particularly focusing on generative AI. You will develop and implement innovative content strategies, patterns, and training methods, leveraging user feedback and data to evolve interactions in a changing and often ambiguous environment. You will collaborate closely with designers, researchers, product managers, engineers, and modeling teams to build user confidence and elevate the quality and trustworthiness of Search AI experiences.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $115,000-$166,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Develop and execute impactful content strategies, crafting clear, user-centered content, guidelines, and standards for critical user journeys across a range of user experiences, including generative AI responses.
• Define, implement, and govern scalable content systems, style guides, and best practices to ensure consistent voice, quality, and effectiveness across all user touch points.
• Lead content design projects from discovery, strategic planning, and stakeholder alignment through execution and iterative refinement, proactively resolving tests.
• Translate concepts and user needs into clear, accessible, and intuitive language and User Experience (UX) strategies by leveraging research, testing, and data.
• Collaborate with and influence cross-functional partners (Design, Research, PM, Engineering, Legal, Marketing) to shape product strategy, advocate for user needs (including accessibility and inclusivity), and deliver cohesive experiences.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .