Content & Community Operations Specialist

Hearst Communications, Inc.; New York (NY); On-site; USD 29,000 - 39,000; Full time

Job summary

Hearst Magazines is seeking a Temporary Community & Operations Assistant in New York City to support Delish's community, app, and editorial operations. You will work with editors on app reporting, content publishing, and community engagement while improving workflows.

The role emphasizes data reporting, content updates in CMS, and collaboration across teams. Strong organizational skills and comfort with AI tools are key for success in this in-office position four days per week.

Qualifications

• 2+ years of professional or academic experience in project management, journalism, digital media, or related area.
• Genuine enthusiasm for food, cooking, and creating engaging content for food-loving audiences.
• Strong organizational skills, attention to detail, and ability to maintain clear documentation and systems.
• Strong spreadsheet skills with formulas, data organization, and automated workflows.
• Comfort using AI tools to improve workflows and reduce repetitive manual work, and curiosity about emerging tools.
• Experience with Asana or similar project management platforms.
• Ability to identify patterns in data, connect insights across projects, and manage recurring reporting.
• Strong writing and communication skills, proactive problem-solving, and ability to manage multiple projects and priorities.
• Role is based in New York City and requires working in the office four days per week.

Responsibilities

• Prepare and maintain recurring data reporting for the Delish app, identifying trends and opportunities to improve reporting usefulness and efficiency.
• Build and update recipes, recipe listicles, landing pages, and other food content in our CMS with high accuracy and attention to detail.
• Upload and manage video content within the CMS and support ongoing content maintenance across Delish platforms.
• Monitor and respond to recipe comments, creating a thoughtful experience for the Delish community and escalate feedback to the food team.
• Explore and apply AI tools to streamline manual processes, improve workflows, and support more efficient reporting and operations.
• Maintain clear, accessible documentation, project trackers, and Asana tasks that help the team stay organized.
• Support day-to-day community and operations needs, including document creation, AI bot creation, data management, and other administrative projects.
• Collaborate across projects and adapt quickly to new tools, platforms, processes, and priorities.

Skills

2+ years experience

Food enthusiasm

Strong organizational skills

Spreadsheet skills

Asana experience

Data pattern identification

Strong writing skills

Multi-project management

Tools

Asana

Job description

Hearst Magazines is seeking a Temporary Community & Operations Assistant in New York City to support Delish's community, app, and editorial operations. You will work with editors on app reporting, content publishing, and community engagement while improving workflows.

The role emphasizes data reporting, content updates in CMS, and collaboration across teams. Strong organizational skills and comfort with AI tools are key for success in this in-office position four days per week.