Content Cleaning Specialist

SERVPRO of Austin & Albert Lea/Mason City; Mason City (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

A leading restoration company is seeking a Content Cleaning Specialist in Mason City, Iowa. The role involves packing and storing customer belongings during property restoration projects. Candidates should have a high school diploma and strong attention to detail. Responsibilities include conducting inventories, moving packed items, and maintaining safety standards. This position offers opportunities for growth and development within the company.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail necessary.
• Excellent communication skills required.

Responsibilities

• Conduct detailed inventories of customer belongings.
• Pack and wrap items using appropriate materials.
• Move packed contents into or out of storage facilities.

Skills

Attention to detail

Communication skills

Customer-focused attitude

Education

High school diploma or equivalent

Tools

SERVPRO software

Job description

Benefits

• Opportunity for advancement
• Training & development

Content Cleaning Specialist

Reports To

Contents Manager

Position Summary

The Restoration Contents Handling Specialist plays a vital role in SERVPRO’s restoration and contents division. This position involves packing, and storing customer belongings safely and efficiently during property restoration or relocation projects. The technician ensures items are handled with the same level of care as top moving companies while adhering to SERVPRO’s restoration standards.

Key Responsibilities

Contents Handling & Inventory

• Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems.
• Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates.
• Identify and document damaged or non‑salvageable items.
• Label, tag, and photograph items to maintain clear chain‑of‑custody records.

Warehouse / Storage Management

• Move packed contents into or out of storage facilities.
• Maintain an organized warehouse with labeled inventory sections.
• Perform quality checks and assist in content cleaning or deodorization when required.

Safety & Equipment Maintenance

• Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation.
• Inspect and maintain moving tools and company vehicles.
• Report hazards, damages, or unsafe conditions promptly.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and communication skills.
• Professional appearance and positive, customer‑focused attitude.