Container Unloader

RTC masters; Romeoville (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401(k) retirement plan with company

Job summary

Road & Rail Services is seeking an experienced Operations Manager to oversee the Vehicle Handling department in Elwood, Illinois. You will lead unloading of railcar vehicles, coordinate daily staffing, and ensure safety and on-time delivery to customers.

Reporting to the Director of Operations, you will conduct safety meetings, drive continuous improvement, and maintain compliance with OSHA, EPA, FRA, DOT and customer requirements while supporting employee development.

Qualifications

• Experience supervising or managing employees in railroad operations, vehicle handling, logistics, transportation, manufacturing, warehousing, or related environment.
• Strong leadership, communication, organization, and problem-solving skills.
• Commitment to workplace safety and quality.

Responsibilities

• Provide day-to-day leadership and management for the Vehicle Handling department.
• Plan daily operations, assign work, and adjust staffing based on workload and business requirements.
• Complete and communicate railcar vehicle unloading and operational plans.
• Interview applicants, make hiring recommendations, and support onboarding of new employees.
• Train, coach, and evaluate team members to promote safe and productive performance.
• Lead safety meetings and reinforce a safety-first workplace culture.
• Monitor workflow to ensure vehicles are handled safely and deadlines are met.
• Ensure employees follow work instructions, procedures, and company policies.

Skills

Leadership

Safety culture

Decision making

Communication

Prioritization

Tools

Microsoft Office

Job description

Operations Manager - Railcar Vehicle Unloader

Full-time

Road & Rail Services is seeking an experienced Operations Manager to oversee our Vehicle Handling department in Elwood, Illinois. This position is responsible for leading employees who unload and handle new vehicles transported by railcar while ensuring work is completed safely, efficiently, and according to customer expectations.

Reporting directly to the Director of Operations, the Operations Manager will coordinate daily staffing and workflow, support employee development, conduct safety meetings, and ensure compliance with company procedures and applicable regulations. The successful candidate will be a hands‑on leader who communicates clearly, makes sound operational decisions, and remains organized in a fast‑paced logistics environment.

Provide day‑to‑day leadership and management for the Vehicle Handling department.

Plan daily operations, assign work, and adjust staffing based on workload and business requirements.

Complete and communicate railcar vehicle unloading and operational plans.

Interview applicants, make hiring recommendations, and support the onboarding of new employees.

Train, coach, and evaluate team members to promote safe and productive performance.

Lead safety meetings and reinforce a safety‑first workplace culture.

Monitor workflow to ensure vehicles are handled safely and customer deadlines are met.

Ensure employees follow customer work instructions, quality procedures, standard operating procedures, and company policies.

Conduct operational audits and site inspections, including applicable AAR, ISA, and ISO reviews.

Maintain compliance with relevant OSHA, EPA, FRA, DOT, customer, and company requirements.

Investigate operational, safety, attendance, or quality concerns and complete appropriate follow‑up.

Exercise independent judgment regarding employee performance, promotions, corrective action, and other employment‑status recommendations.

Identify, document, and implement opportunities to improve service quality, safety, productivity, and operating efficiency.

Maintain accurate operational records, reports, and other required documentation.

Communicate regularly with company leadership, customers, and frontline employees.

Required Qualifications

• Previous experience supervising or managing employees in railroad operations, vehicle handling, logistics, transportation, manufacturing, warehousing, or a related environment.
• Valid state‑issued driver’s license.
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to prioritize responsibilities and make decisions in a fast‑paced operation.
• Strong leadership, communication, organization, and problem‑solving skills.
• Demonstrated commitment to workplace safety and quality.
• Ability to work a flexible schedule based on operational demands.
• Railroad supervisory or management experience is preferred but not required for candidates with relevant operations leadership experience.

Road & Rail Services offers eligible full‑time employees a competitive benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan with company matching
• Paid holidays and vacation
• Paid time off
• Company‑provided personal protective equipment
• Advancement opportunities through our promote‑from‑within culture
• Veteran‑friendly workplace

About Road & Rail Services

Established in 1987, Road & Rail Services is a leading provider of rail‑related services throughout North America. Our skilled employees deliver plant and terminal operations, vehicle handling, and rail‑asset maintenance services for railroads, rail shippers, and owners of rail equipment and facilities.