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A leading company in the Firearms and Self-Defense Services sector is seeking customer service and sales associates. The role involves engaging customers, addressing inquiries, and selling memberships in a dynamic environment. Candidates will receive competitive wages, commission opportunities, and benefits, fostering both personal and professional growth.
Employer Industry: Firearms and Self-Defense Services
Why consider this job opportunity:
- Starting salary up to $20.00/hour, based on experience
- Eligible for commission and shift premiums based on days and hours worked
- 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
- Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
- Robust insurance coverage options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Complimentary USCCA Elite Membership & Store Discounts
What to Expect (Job Responsibilities):
- Field customer, member, and prospect contacts through digital and voice platforms to troubleshoot and resolve issues
- Respond to customer inquiries with knowledgeable, respectful, and well-thought-out answers
- Deepen and retain member relationships through engaging conversations
- Sell new memberships and USCCA products that meet customer needs
- Meet or exceed established targets for advisor efficiency, sales, retention, and customer satisfaction
What is Required (Qualifications):
- High School diploma or equivalent required; Associate’s degree or higher preferred
- Prior work history in a customer service or sales role; experience in an omni-channel environment is a plus
- Required to pass and maintain Producer Property and Casualty License; paid training provided
- Excellent interpersonal skills and strong written and verbal communication abilities
- Computer fluency with working knowledge of software applications and advanced internet functions
How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Passion for delighting customers and effective communication through conversation
#FirearmsIndustry #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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