Contact Center Account Executive, MidMarket

RingCentral; Myrtle Point (OR); Remote; USD 179,000 - 211,000; Full time

Job summary

A cloud communications company is seeking a sales professional to drive revenue growth in the mid-market segment. This role involves acquiring new clients and upselling existing accounts, with flexibility for remote work options. The ideal candidate will have proven success in cloud contact center sales and experience selling to senior executives. Comprehensive benefits and professional growth opportunities are offered.

Benefits

Comprehensive benefits package

Student loan refinancing assistance

Free legal services

Supportive work culture

Flexibility with remote work options

Qualifications

• Proven success in cloud contact center sales, ideally in the mid-market segment.
• Strong relationship-building skills with technical and business stakeholders.
• Experience selling to Line-of-Business and IT leaders, including C-level executives.
• Deep understanding of CCaaS, UCaaS, and cloud communications solutions.
• Highly organized and results-oriented mindset.

Responsibilities

• Drive revenue growth by acquiring new logos and cross-selling within the existing customer base.
• Upsell and expand existing accounts by identifying additional contact center use cases.
• Communicate and demonstrate the value of the contact center portfolio to senior-level stakeholders.
• Collaborate with internal sales teams to enhance contact center mindshare and support go-to-market strategies.
• Manage the full sales cycle, from pipeline creation to deal closure.

Skills

Cloud contact center sales

Relationship-building skills

Sales to C-level executives

Understanding of CCaaS and UCaaS

Results-oriented mindset

Job description

Overview

Employer Industry: Cloud Communications and Contact Center Solutions

Why consider this job opportunity:

• Salary up to $211,000
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Opportunities for professional growth and advancement within a rapidly growing company
• Employee perks including student loan refinancing assistance and free legal services
• Supportive work culture recognized as a Best Place to Work
• Flexibility with remote work options available

Responsibilities

• Drive revenue growth by acquiring new logos and cross-selling within the existing customer base
• Upsell and expand existing accounts by identifying additional contact center use cases
• Communicate and demonstrate the value of the contact center portfolio to senior-level stakeholders
• Collaborate with internal sales teams to enhance contact center mindshare and support go-to-market strategies
• Manage the full sales cycle, from pipeline creation to deal closure

Qualifications

• Proven success in cloud contact center sales, ideally in the mid-market segment
• Strong relationship-building skills with technical and business stakeholders
• Experience selling to Line-of-Business and IT leaders, including C-level executives
• Deep understanding of CCaaS, UCaaS, and cloud communications solutions
• Highly organized and results-oriented mindset

Preferred Qualifications

• Experience in a fast-paced, collaborative environment
• Ability to work cross-functionally in a matrixed organization
• Proven track record of managing complex sales cycles effectively

#CloudCommunications #SalesOpportunity #CareerGrowth #RemoteWork #EmployeeBenefits

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