Consumer Research Specialist

AMOREPACIFIC; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

HSA/FSA Options

Paid Time Off

Job summary

AMOREPACIFIC US Inc. invites a consumer research specialist to join the Americas R&I Center to manage consumer studies for NA markets. The role focuses on translating research into marketing and product development insights and supporting strategic decisions.

Ideal candidates have hands-on experience in qualitative and quantitative methods, and a strong eye for actionable insights within the beauty industry. The position supports cross-functional teams and global collaborations.

Qualifications

• Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, or related field.
• Minimum 3 years in consumer/market research or cosmetic product development.
• Experience designing or managing consumer studies, product testing, or cosmetic development projects.
• Experience in beauty, personal care, health, or CPG industry preferred.
• Experience with external research agencies or testing partners preferred.

Responsibilities

• Initiate and oversee internal consumer and market research projects, including logistics and tech coordination.
• Design and execute studies such as FGDs, IDIs, and HUTs.
• Synthesize data into reports and proposals informing product/marketing decisions.
• Cultivate and maintain a network with research partners.
• Attend seminars, report findings, and propose new research models.
• Explore new methodologies to stay ahead in consumer insights.
• Monitor trends and generate regular consumer/market reports.
• Manage internal consumer research panels for studies.

Skills

Qualitative Methods

Cosmetic Development

Study Design

Data Interpretation

MS Office

Reporting & Presentation

Project Management

Networking

Creative Problem-Solving

Education

Bachelor’s degree in Science/Related Field

Tools

Excel

PowerPoint

Word

Job description

Job Summary

AMOREPACIFIC US Inc. would like to kindly invite a consumer research specialist to apply for a position in Americas R&I Center. This position focuses on managing various consumer research to better understand the North American market/consumer trends and consumer feedback on our products. The valuable insights gained from these studies will be applied to our marketing and sales strategies, as well as the development of innovative new products.

Job Summary

AMOREPACIFIC US Inc. would like to kindly invite a consumer research specialist to apply for a position in Americas R&I Center. This position focuses on managing various consumer research to better understand the North American market/consumer trends and consumer feedback on our products. The valuable insights gained from these studies will be applied to our marketing and sales strategies, as well as the development of innovative new products.

Principal Accountabilities

• Initiate and oversee internal consumer and market research projects, including coordinating the logistical and technical aspects of research studies.
• Design and execute various consumer research studies, including focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc.
• Synthesize research data into insightful reports and compelling proposals that directly inform product and marketing decisions.
• Cultivate and maintain an active network with research partners.
• Attend customer research seminars, report main contents, and propose new customer research models.
• Continuously explore and integrate new research methodologies to stay at the forefront of consumer insights.
• Monitor and analyze consumer/market trends, including competitive brands' launches and consumer feedback, and generate related regular reports.
• Manage internal consumer research panels and utilize them to conduct consumer research.

Key Expierence & Skills

Qualification and Experience

• Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field
• Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field
• Experience designing or managing consumer studies, product testing, or cosmetic development projects
• Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred
• Experience working with external research agencies or testing partners preferred

Skill Sets

• Knowledge of qualitative and quantitative consumer research methodologies
• Understanding of cosmetic product development and product evaluation processes
• Ability to translate business questions into appropriate research objectives and study designs
• Strong analytical, data interpretation, and insight-generation skills
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Strong report-writing, presentation, and verbal communication skills
• Web- and literature-based research and summarization skills
• Strong project management, prioritization, and organizational skills
• Active networking and relationship-building skills
• Creative problem-solving and critical-thinking skills

Personal Attributes

• Personality and principles aligned with AMOREPACIFIC’s ABC Spirit
• Proactive and collaborative approach to working with cross-functional and global teams
• Confident self-starter with a high level of drive, energy, and professionalism
• Consumer-focused, curious, and insight-oriented mindset
• Self-motivated, responsible, diligent, and trustworthy
• Results-oriented, resourceful, resilient, meticulous, and hands‑on
• Strong sense of urgency with the ability to prioritize and meet deadlines
• Adaptable and comfortable working in a fast-paced and dynamic environment

Company Benefits

• Medical, Dental, and Vision Insurance
• HSA Employer Contributions and FSA Options
• 401k Participation with company matching.
• Discount on all APUS Brands Products
• Gratis Program - Gift box with top selling products, twice a year
• Paid Maternity Leave
• Short Term and Long Term Disability Insurance
• Paid Time Off: Vacation / Personal days / Sick days
• Company offered Mental Counseling for all employees
• Office-closed holidays and floating holidays
• Company sponsored events
• Education assistant Program
• Employee Referral Program

Key Performance Indicators

Non-financial

• Research & report deadlines.
• Project management & partner firm management.
• Satisfaction ratings of internal cross-functional departments.
• Competency development.

Salary Range: 70k-80k/yr

AMOREPACIFIC, US, INC is an equal opportunity and affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status