Consumer Packaged Goods Presales Functional Lead - TELUS Agriculture & Consumer Goods

TELUS Agriculture & Consumer Goods; Durham (NC); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Consumer Goods Presales Functional Lead/Solution Architect, where your expertise will drive innovative solutions for clients. This role emphasizes collaboration with sales teams, conducting workshops, and tailoring product demonstrations to meet client needs. With a focus on customer communication and problem-solving, you'll play a vital role in transforming the Consumer Goods industry. Embrace an exciting opportunity to work in a dynamic environment that values diversity and fosters growth, while leveraging your extensive industry knowledge to enhance customer experiences.

Qualifications

• 5+ years in consumer goods with a retail-focused background.
• Strong understanding of enterprise software and best practices.

Responsibilities

• Collaborate with sales to understand customer challenges and objectives.
• Conduct product demonstrations tailored to client needs.
• Provide internal training to sales teams on product features.

Skills

Customer-Focused Communication

Innovative Problem-Solving

Adaptability

Industry Expertise in Retail CPG

Education

Bachelor's degree in business, engineering, or computer science

Advanced degree preferred

Job description

* This opportunity is remote, therefore open to all candidates nationally *

Our Team and What We'll Accomplish Together

At TELUS Agriculture & Consumer Goods (TAC), we believe in the power of our people. Our diverse team, each bringing unique talents and perspectives, sets us apart and propels us toward success. Our innovative technology solutions are matched by our future-friendly team spirit, ensuring that we stay ahead in the competitive landscape.

Our team includes passionate, enthusiastic, and energetic individuals like you. We foster a high-performance culture that is not just professionally challenging but also personally fulfilling and financially rewarding.

As a Consumer Goods Presales Functional Lead/Solution Architect, you will be a key player in driving innovative solutions to our clients. Your expert functional and business knowledge, combined with your ability to connect with clients’ needs, will help shape the future of Consumer Goods technology.

Here's How

• Collaborate with the sales team to understand customer business challenges, requirements, and objectives.
• Conduct discovery sessions and workshops with prospective clients to gather business requirements.
• Conduct detailed product demonstrations that showcase the functionality and benefits of the company’s software solutions.
• Tailor demos to address specific client needs, use cases, and business scenarios.
• Highlight key features, capabilities, and differentiators of the product in comparison to competitors.
• Provide support in RFP (Request for Proposal) and RFI (Request for Information) responses.
• Assist in the creation of sales collateral and case studies that support the sales process.
• Work closely with the product management, engineering, and customer success teams to ensure alignment on product capabilities and future development.
• Share knowledge and insights from customer interactions to help improve sales and product offerings.
• Provide internal training to sales teams on product features, capabilities, and solution selling techniques.

Your role will be vital in driving the adoption of our innovative solutions, helping transform the Consumer Goods industry with our world-class technology.

What You Bring

• Extensive Industry Expertise: Deep industry knowledge, specifically in Retail CPG, with a strong business acumen.
• Customer-Focused Communication: Exceptional communication skills with the ability to connect functional solutions to client needs, fostering trust and engagement.
• Innovative Problem-Solving: A solutions-oriented mindset with a track record of creative problem-solving and delivering superior customer experiences.
• Adaptability and Enthusiasm: A self-starter attitude with the ability to thrive in a dynamic environment, continuously learning and adapting to industry changes.

Great-to-haves

• Prior experience with TELUS TPM and/or TPO solutions
• Bachelor's degree in business, engineering, computer science, or related field (advanced degree preferred).
• 5+ years in consumer goods, with a retail-focused background. Prior pre-sales experience is a plus, but not mandatory.
• Strong understanding of enterprise software and best practices.
• Excellent communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Self-motivated with a customer-first mentality and a passion for technology.

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.

A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Color, LGBTQIA2S+ and persons with disabilities) to apply.