Consumer Loan Underwriter

Default Brand; Neenah (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Community First Credit Union is seeking a Consumer Loan Underwriter to balance loan requests with policy, guidelines and regulations, delivering clear decisions for members. You will analyze applications quickly, ensure quality service, and guide staff to improve underwriting outcomes.

Ideal candidates bring five to seven years in lending/underwriting, strong analytical skills to review tax returns, appraisals, title work, and collateral, and excellent communication with empathy while adhering

Qualifications

• Bachelor’s degree in Business, Finance, or related field; 5–7 years lending/underwriting experience.
• Strong analytical ability to analyze tax returns, appraisals, title work, and collateral documents.
• Knowledge of compliance requirements and lending regulations.
• Excellent written and verbal communication with empathy.

Responsibilities

• Provide outstanding, quality service to external and internal members.
• Approve/deny consumer loan requests within loan policy, communicating all conditions in writing.
• Coach and mentor staff to avoid incomplete loan applications.
• Identify opportunities to help members save money and meet their financial goals.
• Review valuations, income/tax returns and title work needed to finalize loan conditions.
• Balance productivity with attention to detail to meet service levels and underwriting skill.
• Recognize viable loan alternatives when initial requests are not feasible.
• Work under pressure to meet deadlines and exercise sound judgment.

Skills

Analytical skills

Tax returns analysis

Communication skills

Microsoft Office

Attention to detail

Decision making

Underwriting

Lending experience

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Microsoft Office

Job description

We believe loans aren’t documents; each loan represents a member of our cooperative. As a Consumer Loan Underwriter, you’ll expertly balance loan requests with guidelines, policies, and regulations to ensure the best outcome for all. Thriving in a fast-paced environment, analyzing consumer loan applications quickly and efficiently, and providing loan decisions, will be a critical part of your role. You’ll also have a voice in actively looking to Find a Way to promote an educational process for those we cannot immediately approve. If being involved with an organization where relationships matter sounds like the perfect way to highlight your skills, we should talk!

As a Consumer Loan Underwriter, you will:

• Provide outstanding, quality service to external and internal members
• Approve/deny consumer loan requests within loan policy, communicating all needed conditions in writing
• Coach and mentor Member Service Representatives to avoid incomplete loan applications
• Ide ntify and recommend opportunities to help members save money and meet their financial goals
• Review valuations, income/tax returns and title work needed to finalize loan conditions
• Balance productivity and attention to detail to meet member service levels while offering the highest level of underwriting skill/expertise
• Recognize viable and creative loan alternatives when initial requests are not feasible; giving members a choice instead of an outright denial
• Work well under pressure to meet multiple deadlines and exercise sound judgment

An ideal candidate will have a combination of:

• Bachelor’s degree in the area of Business, Finance, or a related field; five to seven years of lending/underwriting experience; or equivalent combination of education and expertise
• Exceptional analytical skills with the ability to analyze tax returns and financial information, appraisals, title work, subordination requests, exchange of collateral requests, and other items as needed
• Ability to act in accordance with Community First Credit Union policies and procedures, complete all required compliance training/continuing education within the specified timeframe, and maintain a thorough knowledge of all internal operating procedures, products, and policies within the Consumer Lending Department, as well as applicable laws and regulations
• Good communication skills with an empathetic manner
• Strong PC-based skills with the ability to use Microsoft Office products
• Excellent decision making, strong analytical skills and fine attention to detail

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.