Consumer Loan Processor Underwriter

Verterra Development; Washington; On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k) match

Vacation days

Sick leave

Life insurance

Volunteer time

Job summary

Baker Boyer is seeking a detail-oriented Consumer Loan Processor/Underwriter to support loan intake, gather documents, and prepare files for underwriting while delivering excellent client service. You will coordinate with clients, advisors and title vendors to ensure timely disclosures and accurate data.

The role requires thorough knowledge of lending regulations, strong communication skills, and the ability to review financials and tax documentation.

Qualifications

• Detail-oriented and accurate with strong organizational skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of federal lending regulations and tax documentation.

Responsibilities

• Greet walk-in clients, answer phones and schedule appointments.
• Collect documents from clients and vendors for underwriting.
• Review appraisals and AVMs for accuracy and completeness.
• Underwrite consumer loan requests within guidelines and communicate decisions.

Skills

Attention to detail

Customer service

Underwriting knowledge

Communication skills

Regulatory knowledge

Education

Bachelor's degree in business or finance

Associate's degree considered

Tools

Loan origination software

Fraud detection tools

Job description

Description

About Baker Boyer:

Baker Boyer is the oldest independently owned community bank in the Pacific Northwest. We are Eastern Washington’s trusted financial advisor, serving the Walla Walla Valley, Tri-Cities and Yakima Valley communities, providing wealth management as well as personal and business banking services.

What We Offer:

• Consumer Loan Processor / Underwriter - $24.00 - $34.00 per hour
• Great Benefits!Medical, Dental, Vision plans with additional:
  • AD&D & Life Insurance
  • Long Term Disability
• 401(k) -100% safe harbor match up to 6%, plus an additional profit-sharing contribution, resulting in employer contributions of up to 12% of annual salary.
• 10 days* of Vacation time – The annual Vacation accrual increases by a day each year for the first 10 years, and an additional half day each year for the next 10 years, reaching the maximum Vacation accrual of 25 days at year 20.
• 7 days* of Sick, Safe & More (SSMORE) leave- SSMORE accrues at a rate of 1.2 hours for every 40 hours worked. SSMORE is intended to meet sick and safe leave needs, but it can also be used for vacation or other personal leave.
• 3 Revive & Renew (R&R) days* – We understand the importance of unwinding and recharging, so these R&R days are loaded on the first of each year (prorated for new hires based on the quarter in which they’re hired).
• 11 Paid Federal Holidays annually*

*Number of paid holidays may be fewer than 11 on years when there are Federal Holidays that are observed on Saturdays.

• Life Assistance Plan
• Free access to financial counselors
• Employee Wellness Program
• 8 hours of paid volunteer time annually

About the Role:

The Consumer Loan Processor/Underwriter works with the Consumer Loan Advisor providing basic customer service to our clients. They assist in gathering documents from clients and vendors to prepare loans for file underwriting. This individual will help track timely delivery of disclosures, documentation and analyze income and collateral documentation. The individual must be detail oriented, self-motivated and have excellent customer service, communication, organizational and time management skills.

Key Responsibilities:

• Greet walk-in clients, answer phones and schedule appointments
• Work with clients and Advisors to gather required documents
• Work with vendors to complete all necessary order outs as required
• Communicate with title companies, realtors, vendors and clients on loan progress
• As documents arrive from the client/vendor, review for accuracy and content, updating the information as required
• Review appraisals and automated valuation models (AVMs) for accuracy and completeness
• Responsible for reviewing, analyzing, approving and underwriting large, unusual or complex individual consumer requests and products within company, investor and industry guidelines
• Depending on complexity of underwriting, functions may include reviewing financial statements, credit reports, and applicable ratios (e.g., debt ratios, loan-to-value)
• Evaluating consumer loan applications
• Examining transactions to ensure accuracy and completeness
• Preparing formal reports for review
• Ensuring that documents are consistent and uphold to company and industry guidelines
• Implementing fraud detection techniques, performing compliance reviews
• Assisting with re-negotiations of loans based on lending guidelines
• Contacting partners to gather information to make appropriate decisions and explain rationale behind credit decisions
• Evaluate all applicants’ credit risk and deliver appropriate credit decisions within approval limits
• Coordinates and orders closing documents for both the title companies and clients
• Manage follow up items after closing

Skills and Qualifications:

• Exceptional attention to detail and accuracy
• Ability to work under pressure, prioritize multiple job tasks and meet deadlines
• Demonstrate leadership proficiency
• Knowledge of federal regulations as they pertain to lending
• Understanding of income and financial documentation including comprehension of complete tax returns and supporting documentation
• Positive approach to building relationships with other departments
• Exceptional verbal and written communication skills
• Demonstrated ability to efficiently learn new programs and to proficiently use and interpret data provided by software tools
• Demonstrated excellent time management and organizational skills
• Leads by example, with approach to work and coworker interactions exemplifying professionalism both in appearance and attitude
• Knowledge of all loan type products and consumer and mortgage lending regulations and loan policies.

Education and Experience Requirements:

• Processor/Underwriter I: Bachelor’s or Associate’s degree in business, finance or related degree; two years related experience and/or training; or equivalent combination of education and experience. General understanding of banking and/or financial services industry.
• Processor/Underwriter II: Developed the knowledge, skills and experience to function independently and proficiently in all aspects of loan processing and underwriting in either the Consumer or Commercial channel. This includes, but is not limited to:
  • 3 years' experience in consumer level income analysis and underwriting
  • Proficient understanding of Consumer lending compliance and regulations
  • Proficient in understanding and analysis of business financials and business structure
  • Expertise in Freddie Mac lending guidelines and use of the Seller Servicer Guide
  • Proficient knowledge of Baker Boyer Loan Policy

Physical Demands/Conditions Requirements:

The job tasks and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, write, type, speak, & listen. The employee is occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. Ability to work at from a desk, operate a computer and other office equipment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Baker Boyer believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.

Baker Boyer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.