Consumer Loan Processor - Direct

Lafayette Federal Credit Union; Louisiana (MO); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Deductible coverage

401k match

Life & disability insurance

PTO & holidays

Education assistance

Commuter benefits

Job summary

Lafayette Federal Credit Union is seeking a detail-oriented Consumer Lending Processor to support the full consumer loan lifecycle from application through funding and post-closing review. You will work with members, lending staff, and partners to ensure an exceptional lending experience while maintaining compliance.

The role emphasizes operational excellence, member service, and relationship building in a fast-paced environment with strong benefits and opportunities for growth.

Qualifications

• Three to five years of consumer lending experience.
• High school education or GED required.

Responsibilities

• Process loan applications and assist with closing and post-closing activities.
• Explain loan products, rates, terms and collateral requirements to members.
• Review applications for completeness and accuracy; prepare files for underwriting and funding.

Skills

Interpersonal skills

Communication

Education

High school diploma or GED

Job description

Description

NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS.

Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.

Be part of Lafayette Federal Credit Union, recognized by USA Today as a Top Workplace for three consecutive years (2024–2026)

We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.

• Do you have a passion for people and value friendly, welcoming interactions?
• Do you value helping people find solutions to their needs?
• Are you looking for an entry-level career that will position you to learn and grow in the financial services industry?

If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Consumer Loan Processor - Direct to join our dynamic team!

About us:

Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! We have been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also ranked #12 in S&P Global’s Top Performing Credit Union’s in 2022 for the second year in a row!

Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.

Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.

About the role:

At Lafayette Federal Credit Union, we are committed to helping our members achieve their financial goals through personalized service and lending solutions. We are seeking a detail-oriented, member-focused Consumer Lending Processor to support the full consumer loan lifecycle, from application through funding and post-closing review. In this role, you will work closely with members, lending staff, and business partners to ensure an exceptional lending experience while maintaining compliance with all regulatory and credit union standards. This is an excellent opportunity for a lending professional who enjoys balancing operational excellence, member service, and relationship building in a fast-paced environment.

Requirements

Consumer Loan Processing & Administration

• Support consumer lending operations by processing loan applications and assisting with closing and post-closing activities.
• Calculate funding amounts, cash disbursements, and loan proceeds accurately.
• Prepare loans for funding and ensure all documentation is complete and compliant.

Member Service & Lending Support

• Serve as a trusted resource for members by providing information on consumer loan products, rates, terms, and collateral requirements.
• Guide members through the application process and explain required documentation.
• Deliver exceptional service through timely, professional communication both in person and over the phone.

Loan Review & Pre-Underwriting

• Review loan applications and supporting documentation for completeness and accuracy.
• Follow up with members and third parties to obtain missing information.
• Analyze borrower financial information, credit history, income, and collateral details in accordance with established lending policies.
• Prepare loan files for underwriting review and recommend appropriate loan terms and conditions.

Loan Closing & Funding

• Prepare loan closing packages and coordinate loan closings.
• Execute loan closings while ensuring all required documents are properly completed.
• Support loan funding and settlement activities.

Quality Control & Compliance

• Conduct quality reviews of consumer loans to ensure adherence to internal policies and regulatory requirements.
• Maintain accurate loan records and identify potential documentation or compliance issues.

Product Knowledge & Continuous Learning

• Maintain in-depth knowledge of consumer lending products, policies, procedures, and industry trends.
• Stay informed of changes impacting consumer lending and member service.

Regulatory Compliance & Training

• Complete all required annual training programs, including:
  • Bank Secrecy Act (BSA)
  • Anti-Money Laundering (AML)
  • OFAC
  • Cybersecurity
  • Diversity & Inclusion
  • Anti-Harassment
  • Fair Lending
• Ensure compliance with all applicable credit union policies and regulations.

Additional Responsibilities

• Assist with special projects and departmental initiatives as assigned.
• Provide administrative and operational support to Consumer Lending leadership.

Qualifications:

• Three years to five years of similar or related experience.
• A high school education or GED.
• Interpersonal Skills

Top benefits or perks:

Joining Lafayette Federal comes with perks to support you in your personal and professional journey.

We provide employees with a generous benefits package including:

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution
• Income protection with life insurance, short and long-term disability
• Paid time off, holiday leave & birthday leave
• Educational assistance
• Commuter benefits program and more!

Pay: $26.63 per hour ($55,384 annually) to $33.28 per hour ($69,231 annually) depending on experience and qualifications.

*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer

*EOE/AA/DISABILITY/VETERAN