Consumer Loan Processor

Addition Financial Credit Union; Florida; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401k with profit sharing

Medical coverage

Tuition assistance

Paid time off

Holidays off

Loan discounts

Job summary

Addition Financial Credit Union in Florida is seeking a detail‑oriented loan processing professional to verify data, prepare loan documents, and coordinate with partners to ensure accurate funding. You will communicate with members and staff, process loan packets, and support daily operations.

Requirements include a high school diploma or GED and 1–2 years of related experience, with proficiency in Excel, Word, and Outlook.

Qualifications

• When applying, demonstrate ability to read and comprehend simple instructions, memos, and correspondence.
• Able to write simple correspondence and present information clearly.
• Experience with Excel/Word/Outlook and basic data entry skills.
• 1–2 years of related experience or training preferred.

Responsibilities

• Interview applicants to verify personal and financial data when needed.
• Contact members by phone or computer to verify credit bureaus, employers, and references.
• Prepare and process direct loan documents and indirect loan packets.
• Coordinate with third-party partners to correct document errors as needed.
• May fund consumer loans and compute income for loans.
• Perform general office duties including data entry and communication.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

We are Addition Financial , a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Occasionally interviews applicant to obtain personal and financial data.
• Responsible for contacting members by telephone or computer to verify credit bureaus, employers, and personal references as needed.
• Prepare direct loan documents, process indirect loan packets, validate loan documents are properly prepared and executed by the borrower and third-party partners such as dealerships. Communicate with third-party partners to correct document errors when applicable.
• Follow up on requests with a focus on aging loans from branches and dealers to retrieve copies of missing documentation.
• May fund consumer loans.
• Responsible for calculating various types of income on loans.
• Provides assistance in filing, inputting data to computer, recording information as required, answering telephones, photocopy, faxing, and general office duties.
• Assists department staff in efficiently and effectively processing the various activities involved in credit granting.
• Demonstrate written and spoken communication skills that reflect AFCU’s core values with members and team members on all levels.
• And other department wide projects as assigned

Requirements

Education

• High school diploma or general education degree (GED); 1 year or more related experience and/or training; or equivalent combination of education and experience.

Applicable system/program knowledge

• Understanding Microsoft Excel, Word, and Outlook.

Work Experience:

• 1-2 years of related experience or training

Additional Requirements:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to employees and members of the organization.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Must have the ability to multi-task and be organized to ensure proper follow-up occurs on all outstanding requests for corrections.

This is a full-time role working with hours of 9am – 6pm Monday, Tuesday, Wednesday, and Friday. Thursday the hours are 8:30am – 5:30pm. This position also has the potential of occasional Saturday rotation.

OTHER CHARACTERISTICS OF THE POSITION:

Physical Demands:

• Sitting for long periods at a time.
• Regularly required to talk or listen.
• Occasional lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus.

Mental Demands:

• Must understand and follow a set of clear oral and/or written procedures without deviation.
• Performs repetitive routine tasks.
• Withstand moderate amounts of stress.
• Must adhere to a provided work schedule to meet a set of qualitative production standards.
• Perform tasks that vary little from day to day.
• Implements others’ decisions/procedures with little judgment required.
• Must relay information orally.

WORKING WITH US:

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with profit sharing contribution
• Comprehensive medical, dental and vision coverage from leading insurance providers
• Continuing education and up to $5,000 in tuition assistance annually
• Generous vacation and sick pay
• Paid parental leave and volunteer time off.
• Major holidays off including Federal holidays that many other industries don't observe.
• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts.

Count Us In.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.