Consumer Loan Processor

Hudson Valley Credit Union; City of Poughkeepsie (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Off

Professional Development & Training

Student Loan Repayment & Tuition Reimb

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elect

Life, Short-term & Long-term Insurance

Discounted Loan Rates & Fees

Job summary

Hudson Valley Credit Union is seeking a Consumer Loan Processor to efficiently process and fund direct and indirect consumer loan applications, ensuring compliance with lending policies and promoting loan growth.

You will review packages, input and verify funding data, and disburse loan proceeds while maintaining strong member Service and supporting LEAN practices.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service in a credit union or financial institution preferred.
• At least 1 year of customer lending processing experience preferred.

Responsibilities

• Review loan packages and documents for accuracy and prepare final funding.
• Input and verify funding data in the consumer loans origination system.
• Disburse loan proceeds and perform associated system maintenance.
• Issue Truth in Lending and RESPA documents.
• Respond to dealer, staff and member inquiries about loan applications.
• Follow up on outstanding documents to ensure member satisfaction.
• Suggest process and product improvements to enhance member experience.
• Adhere to all Credit Union policies and regulatory requirements; participate in training.

Skills

Customer service

Loan processing

Education

High School Diploma or GED

Job description

Overview

Hudson Valley Credit Union is currently recruiting for the position of Consumer Loan Processor. Primary Function: Process and fund direct and indirect consumer loan applications to meet the established credit union service standards and promote loan growth. Make process and procedure recommendations to improve efficiencies within the department in order to create a better overall experience for internal and external members.

Overview

Hudson Valley Credit Union is currently recruiting for the position of Consumer Loan Processor. Primary Function: Process and fund direct and indirect consumer loan applications to meet the established credit union service standards and promote loan growth. Make process and procedure recommendations to improve efficiencies within the department in order to create a better overall experience for internal and external members.

Responsibilities

• Review loan packages and documents for accuracy, prepares final loan package for funding.
• Input and verify funding data into the consumer loans origination system to ensure the loan is funded in accordance with lending policies and procedures, disburses loan proceeds and performs associated system maintenance.
• Issue documents required by Truth in Lending and RESPA.
• Operate multiple computer systems in order to accurately respond to dealer, staff and member inquiries regarding existing and pending consumer loan applications.
• Perform follow-up on outstanding documents for existing consumer loan applications in process via Direct and Indirect channels to ensure member satisfaction.
• Recommend process and product improvements to enhance member experience and eliminate waste.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

Qualifications

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• Minimum 1 Year Customer service work history in a Credit Union or Financial Institution experience preferred
• Minimum 1 Year Customer lending processing work history experience preferred

Why Choose HVCU?

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!

Employee Perks

• Base & Variable Pay Structures
• Paid Personal, Holiday & Volunteer Time Off
• Professional Development & Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental & Vision Coverage
• 401(k) With Employer Match & Non-Elective Employer Contribution
• Life, Short-term & Long-term Disability Insurances
• Discounted Loan Rates & Fees

Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.