Consumer Loan Closer (Remote) | Richmond, VA, USA

SouthState Bank; Odessa (TX); Remote; USD 42,000 - 68,000; Full time

Job summary

A leading regional bank in Texas is seeking a Consumer Loan Closer to ensure timely and accurate loan closings. The role involves preparing closing documents, ensuring compliance with legal requirements, and collaborating with various stakeholders. Ideal candidates will have strong communication skills and experience in consumer loan documentation.

Qualifications

• 1-3 years of consumer loan documentation experience; real estate closing experience preferred.

Responsibilities

• Prepare consumer loan closing documents using LaserPro.
• Ensure timely and accurate loan closings.
• Address documentation deficiencies with Lending staff.

Skills

Time Management

Communication

Problem Solving

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

LaserPro

DecisionPro

Job description

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

It is the responsibility of the Consumer Loan Closer to ensure loans are closed timely and accurately, following Loan Policy and Internal Procedures. Works closely with the Lending staff, Closing Agents, and Dealers. The Consumer Loan Closer ensures necessary due diligence is completed on consumer loan closing requests and prepares consumer loan closing documents using the document preparation system (LaserPro). They deliver closing documents and accompanying documentation to a Closing Agent, Dealer, and/or Lender in accordance with established department Service Level Agreements. The Consumer Loan Closer ensures loan closing documents are prepared in accordance with the loan approval as well as federal and state legal and compliance requirements.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To process consumer loan closing requests including, but not limited to the following loan types:

• HELOCs
• TRID (HELOAN, Manufactured Homes with Land, RV, and MBH Lots)
• Manufactured Homes with no land
• Dealer Manufactured Home
• Dealer Marine
• Modifications

Reviews loan approval, supporting documentation, and Bank systems to determine that the appropriate due diligence has been completed prior to preparing loan closing documents. This review includes loan approval documents, determination of HMDA eligibility, flood determinations, title work, insurance documents, settlement statements, closing disclosures, initial disclosures, titling information, purchase contracts, entity documentation, and appraisals.

Works closely with Lending staff, Closing Agents, and Dealers to address documentation deficiencies or issues prior to scheduled loan closing. Escalates issues to Loan Closing Management as necessary.

Prepares closing documents on LaserPro and delivers them to relevant parties. Reviews and approves settlement statements prepared by Settlement Agents.

Ensures department Service Level Agreements for loan closing requests are met to provide an exceptional level of service.

Initiates wires, ACH payments, deposits, or official checks to fund loan closings accurately and on time after the rescission period, if applicable.

Manages workload by monitoring loan requests and tracking work in process.

OTHER DUTIES

• Accepts other duties as assigned

COMPETENCIES

• Exceptional time management and organizational skills
• Excellent communication skills
• Ability to work independently and in a team
• Problem-solving and escalation skills

Qualifications and Education Requirements

• High School Diploma
• One to three years of consumer loan documentation experience; real estate closing experience preferred.
• Knowledge of Microsoft Word, Excel, Outlook; LaserPro and DecisionPro preferred.

TRAINING REQUIREMENTS/CLASSES

Annual compliance training and relevant additional training.

RECOMMENDED ADDITIONAL TRAINING

New Employee Orientation

Supervisory Responsibility

This position does not have supervisory responsibilities.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Must be able to stand and/or sit for long periods. Able to interpret information on screens, documents, reports, and thrive in a fast-paced environment.

TRAVEL

This position does not require travel.

Colorado pay range: $42,408.00 - $67,743.00, actual offers based on skills, experience, and education.

Application deadline: 06-07-2025, but applications may be considered beyond this date.

Benefits | SouthState Careers