Consumer Loan Closer

Valley First a division of Tru Cooperative Bank; Modesto (CA); On-site; USD 31,000 - 45,000; Full time

Job summary

Valley First a division of Tru Cooperative Bank in Modesto, CA is seeking a Lending Processor to handle approved consumer loan applications, coordinate with dealers, and ensure accurate loan data in Symitar and related systems. The role includes timely funding, document handling with DocuSign, and close collaboration with lender teams.

The ideal candidate has a high school diploma or GED, 6 months to 2 years of related experience, and bilingual Spanish/English is preferred.

Qualifications

• High school diploma or GED required.
• Six months to two years of related experience.
• Bilingual (Spanish/English) preferred.
• Familiarity with loan applications, notes and documents.
• Knowledge of credit union consumer lending policies, procedures, and computer systems (Loan Origination System, Symitar, and Indirect Module).
• Excellent communication and interpersonal skills with members and co-workers.
• Efficient, accurate and detail-oriented.

Responsibilities

• Process approved consumer loan applications, reviewing to ensure correct and accurate stipulations.
• Ensure all indirect membership accounts created on the core data system are correct and fund loans in the indirect loan origination system verifying that indirect loans show funded in the CUDL system.
• Communicate with member service specialists, loan service specialists, and dealer partners about any incomplete paperwork or missing items related to the processing of new loans.
• Ensure all loans are created in Symitar correctly, and all information is accurate.
• Verify all loan package checklist items are complete.
• Verify member eligibility through Chex Systems and OFAC.
• Provide documents for loan closings using DocuSign or In-Branch signing.
• Utilize an indirect lending system processor to track loan package progress.
• Fund loans within a few hours but no more than 24 hours after receiving the completed loan package.
• Maintain effective working relationships with Member Service Specialists, Lending & Sales Advisors, and Dealership Partners to ensure rapid funding turnaround times.
• Knowledge of BSA/OFAC
• Other duties as assigned by Lending leadership.

Skills

Communication skills

Bilingual Spanish/English

Lending policies knowledge

Symitar/loan systems

Documentation familiarity

Detail-oriented

Interpersonal skills

Education

High school diploma or GED

Tools

Symitar

CUDL

DocuSign

Job description

About the Organization Billion-dollar credit union serving nearly 80,000 members throughout California's beautiful Central Valley is looking to expand their team. For over 75 years we have been providing superior service for our members and community. As a not-for-profit financial cooperative we believe in banking with a purpose and therefore annually return millions of dollars to our members in the form of better rates, lower fees, and access to fair credit. We pride ourselves in helping our members achieve their financial dreams. At the end of the day, we are optimists, partnering with our members and community to empower a brighter future. Together, we are doing great things for the community we call home.

Description

• Process approved consumer loan applications, reviewing to ensure correct and accurate stipulations. Orders proper services from vendors to ensure HELOCs meet all processing requirements.
• Ensure all indirect membership accounts created on the core data system are correct and fund loans in the indirect loan origination system verifying that indirect loans show funded in the CUDL system.
• Communicate with member service specialists, loan service specialists, and dealer partners about any incomplete paperwork or missing items related to the processing of new loans.
• Ensure all loans are created in Symitar correctly, and all information is accurate.
• Verify all loan package checklist items are complete.
• Verify member eligibility through Chex Systems and OFAC.
• Provide documents for loan closings using DocuSign or In-Branch signing.
• Utilize an indirect lending system processor to track loan package progress.
• Fund loans within a few hours but no more than 24 hours after receiving the completed loan package.
• Maintain effective working relationships with Member Service Specialists, Lending & Sales Advisors, and Dealership Partners to ensure rapid funding turnaround times.
• Knowledge of BSA/OFAC
• Other duties as assigned by Lending leadership.

Education, Experience & Skills

• A high school degree or GED is required
• Six months to two years of similar or related experience, including time spent in preparatory positions.
• Bilingual (Spanish/English) fluency is preferred.
• Familiarity with all loan applications, notes and documents
• Knowledge of credit union consumer lending policies, procedures, and computer systems (Loan Origination System, Symitar, and Indirect Module)
• Excellent communication and interpersonal skills with members and co-workers
• Efficient, accurate and detail-oriented

Pay Range & Work Schedule

• This position is a Tier 7 with an hourly range of $22.63 to $33.00
  • The anticipated pay rate for new hires is between the low-end and midpoint of the range, depending on experience
  • The pay rates listed above are based upon the geographic location of our Administrative Offices in Modesto, CA using the greater Central Valley area for our pay range calculations
• Full Time, typically 36-40 hours per week. Schedule will be based around departments needs but will typically be:
  • Monday to Friday- 8:30am-5:30pm
  • Flexibility to occasionally work early or late hours, typically with advance notice

Position Requirements

Mental/Emotional Requirements

• Technical aptitude to understand complex programs and applications.
• Displays courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Strong written, verbal, and interpersonal skills.
• Detail-oriented, organized, accurate and ability to adapt to change. Excellent decision making and time management skills.
• Well-developed analytical and problem-solving skills. Ability to trouble-shoot problems and research capabilities of current or proposed products.

Physical Requirements

• Exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work involves sitting most of the time.
• The incumbent is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; typing; viewing a computer screen and reading.
• Climb/descend stairs in an emergency situation.
• Operate routine office equipment including personal computers, copy machines, mobile and landline phones, calculator and others as needed.
• Maintain working on a computer for six to eight hours daily, on average.
• Work extended hours if required or requested by management.
• Regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Other Requirements

• Perform job functions independently, or with limited supervision, and work effectively either on own or as part of a team.
• Read and carry out various written instructions and follow oral instructions.
• Speak clearly and deliver information in a logical and understandable sequence.
• Effectively handle multiple, simultaneous, and changing priorities.
• Exercise highest level of discretion on both internal and external confidential matters.

Location Administrative Office

Full-Time/Part-Time Full Time

Exempt/Non-Exempt

Non-Exempt

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.