Consumer Lending Sales Specialist - Full Time

Advance America, Cash Advance Centers, Inc.; Ruston (LA); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic and growing financial services company as a Consumer Lending Sales Specialist! In this hands-on role, you will be responsible for delivering exceptional customer service while achieving sales goals. Your expertise in sales and marketing will help drive new customer growth both in-store and online. With a focus on team collaboration, you'll manage a consumer loan portfolio, present tailored financial solutions, and ensure compliance with industry regulations. If you're passionate about helping customers and thrive in a fast-paced environment, this is the perfect opportunity for you to make a difference in people's lives.

Qualifications

• Sales and customer service experience required.
• Strong math skills and professional verbal communication needed.

Responsibilities

• Assist in meeting performance metrics and provide exceptional customer experience.
• Manage consumer loan portfolio and educate customers on loan terms.

Skills

Customer Service

Sales Techniques

Marketing

Communication Skills

Math Skills

Education

High School Diploma

Some College

Tools

Computer Programs for Processing Transactions

Job description

Consumer Lending Sales Specialist - Full Time

Address: 1412 Farmerville Hwy. #2, Ruston, Louisiana, United States - 71270

Bi-Lingual Spanish is a plus!!

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:

The Consumer Lending Sales Specialist (CLSS) position is a performance-based, hands-on, customer-focused role responsible for delivering results related to individual and branch sales goals as well as customer expectations. Responsibilities include meeting performance goals and metrics for the center as defined by management, requiring attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is also responsible for marketing and collection efforts, both internally and externally.

Job Responsibilities

Customer Service, Sales, Marketing & Customer Acquisition: Assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and use sales and marketing techniques to drive new customer growth into storefront and online channels. Manage a consumer loan portfolio, present financial solutions based on customer needs, and educate customers on loan terms and conditions.

Operations, Compliance, & Collections: Manage the P&L to meet budgeted numbers and adhere to company policies and regulations. Maintain accurate cash controls, enter customer and transaction information accurately, and document collection activities.

Team & Leadership: Work closely with others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required; one year of experience in sales, retail, banking, or collections preferred.

Knowledge Required

Strong math skills; professional verbal communication; ability to read, write, evaluate, and apply complex information; ability to negotiate payment terms; understanding of compliance with industry policies and laws; proficiency in computer programs for processing transactions.

Physical Requirements

Standing for long periods; sitting occasionally; walking; bending; lifting less than 20 lbs.; must have access to insured and reliable transportation for work-related tasks.

Travel

Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within the division for marketing, collections, staffing, and banking responsibilities.

Attire

Employees may wear professional attire such as polos, blouses, collared shirts, slacks, or jeans.

Other

Must be 18 (19 in AL), eligible to work in the USA, and able to complete all post-offer screens, including background checks. Regular attendance is required, with schedules subject to change to meet business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.