Consumer Insights Intern

Namely; Burlington (MA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Equity

Benefits

Job summary

10Beauty, a Burlington, MA robotics startup, is seeking an on-site intern to blend user research, data analysis, and behavioral science. You will work with Product, Engineering, Design, and Operations to run consumer studies that shape the future of our customer experience.

The role focuses on self-service user experiences, test methodologies, and fast-paced product research in a startup setting, with a 3–6 month timeframe and equity/benefits for full-time staff.

Qualifications

• Pursuing or recent graduate with a degree in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or related field.
• Strong interest in consumer behavior, experimentation, product research, or UX research.
• Experience designing surveys, user interviews, or research studies through coursework or internships.
• Comfortable with data and applying statistics.
• Proficiency with Excel/Sheets/SPSS/R/Python/SQL is a plus.
• Strong communication and organizational skills.

Responsibilities

• Design and execute consumer research studies focused on self-service user experiences.
• Develop test methodologies and experimental frameworks to answer product questions.
• Recruit, organize, and moderate user interview groups and usability sessions.
• Plan and coordinate testing logistics for the ManiLab environment.
• Lead day-of testing activities and ensure high-quality data collection.
• Analyze research findings using statistics to identify meaningful trends and insights.
• Build reports and presentations for Product, Engineering, and Leadership teams.
• Collaborate with cross-functional teams to prioritize experiments and measure impact.

Skills

Consumer behavior interest

UX research

Communication skills

Organization

Customer interaction

Education

Bachelor's degree / Master's / MBA in related fields

Tools

Excel

Google Sheets

SPSS

R

Python

SQL

Job description

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.

As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!

Introduction:

This is a unique opportunity to blend user research, behavioral science, experimentation, and data analysis at a fast-growing robotics startup. You'll work closely with Product, Engineering, Design, and Operations to design and execute consumer studies that directly influence the future of our customer experience.

*This is an on site position for our office in Burlington, MA. The internship is intended to run 3-6 months*

What You'll Do

• Design and execute consumer research studies focused on self-service user experiences.


• Develop test methodologies and experimental frameworks to answer key product questions.


• Recruit, organize, and moderate user interview groups and usability sessions.


• Plan and coordinate testing logistics for our internal ManiLab consumer testing environment.


• Lead day-of testing activities, ensuring smooth execution and high-quality data collection.


• Collect both qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.


• Analyze research findings using statistical methods to identify meaningful trends and actionable insights.


• Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.


• Partner with cross-functional teams to prioritize experiments and measure the impact of product improvements.


• Help establish best practices for experimentation, user research, and consumer insight generation as our testing program scales.

What you have

• Currently pursuing (or recent grad with) a Bachelor's, Master's, or MBA in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or a related field.


• Strong interest in consumer behavior, experimentation, product research, or UX research.


• Experience designing surveys, user interviews, or research studies through coursework or previous internships.


• Comfortable working with data and applying statistical thinking to draw conclusions.


• Familiarity with Excel, Google Sheets, SPSS, R, Python, SQL, or similar analytical tools is a plus.


• Excellent communication skills with the ability to translate research into clear recommendations.


• Highly organized and excited to work in a fast-paced startup environment where no two days are the same.


• Comfortable interacting directly with customers and facilitating research sessions.

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees.

We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$22—$27 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering 10Beauty!