Consumer Insights Intern

10Beauty; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

10Beauty in Burlington, MA is seeking an on-site consumer research intern to join our ManiLab initiative. You will design and run studies focused on self-service user experiences and work with Product, Engineering, Design, and Operations to gather data and insights.

The role emphasizes developing test methodologies, moderating interviews, and analyzing data to inform product decisions. This 3–6 month internship offers hands-on experience in a fast-growing robotics startup environment.

Qualifications

• Pursuing or recent graduate in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or related field.
• Interest in consumer behavior, experimentation, product research, or UX research.
• Experience designing surveys, user interviews, or research studies through coursework or internships.
• Comfortable working with data and applying statistical thinking to draw conclusions.
• Familiarity with analytical tools (Excel/Sheets/SPSS/R/Python/SQL) is a plus.
• Excellent communication skills to translate research into actionable recommendations.

Responsibilities

• Design and execute consumer research studies focused on self-service user experiences.
• Develop test methodologies and experimental frameworks to answer key product questions.
• Recruit, organize, and moderate user interview groups and usability sessions.
• Plan and coordinate testing logistics for ManiLab consumer testing environment.
• Lead day-of testing activities and ensure high-quality data collection.
• Collect qualitative and quantitative feedback from interviews, surveys, observations, and product usage data.
• Analyze findings using statistical methods to identify meaningful trends and insights.
• Build reports and presentations communicating recommendations to Product, Engineering, and Leadership teams.
• Partner with cross-functional teams to prioritize experiments and measure impact of product improvements.
• Help establish best practices for experimentation and consumer insight generation as testing scales.

Skills

Survey design

User interviews

Research studies

Statistical thinking

Data analysis

Education

Bachelor's/Master's/MBA in a related field

Tools

Excel

Google Sheets

SPSS

R

Python

SQL

Job description

Burlington, Massachusetts, United States

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.

As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!

Introduction:

This is a unique opportunity to blend user research, behavioral science, experimentation, and data analysis at a fast-growing robotics startup. You'll work closely with Product, Engineering, Design, and Operations to design and execute consumer studies that directly influence the future of our customer experience.

*This is an on site position for our office in Burlington, MA. The internship is intended to run 3-6 months*

What You'll Do

• Design and execute consumer research studies focused on self-service user experiences.
• Develop test methodologies and experimental frameworks to answer key product questions.
• Recruit, organize, and moderate user interview groups and usability sessions.
• Plan and coordinate testing logistics for our internal ManiLab consumer testing environment.
• Lead day-of testing activities, ensuring smooth execution and high-quality data collection.
• Collect both qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.
• Analyze research findings using statistical methods to identify meaningful trends and actionable insights.
• Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.
• Partner with cross-functional teams to prioritize experiments and measure the impact of product improvements.
• Help establish best practices for experimentation, user research, and consumer insight generation as our testing program scales.

What you have

• Currently pursuing (or recent grad with) a Bachelor's, Master's, or MBA in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or a related field.
• Strong interest in consumer behavior, experimentation, product research, or UX research.
• Experience designing surveys, user interviews, or research studies through coursework or previous internships.
• Comfortable working with data and applying statistical thinking to draw conclusions.
• Familiarity with Excel, Google Sheets, SPSS, R, Python, SQL, or similar analytical tools is a plus.
• Excellent communication skills with the ability to translate research into clear recommendations.
• Highly organized and excited to work in a fast-paced startup environment where no two days are the same.
• Comfortable interacting directly with customers and facilitating research sessions.

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$22 - $27 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Thank you for considering 10Beauty!