Consumer Insights Intern

10Beauty; Boston (MA); On-site; USD 30,307 - 37,195; Full time

Job summary

10Beauty in Burlington, MA is seeking an on-site intern to blend user research, behavioral science, experimentation, and data analysis in a fast-growing robotics startup. You will collaborate with Product, Engineering, Design, and Operations to design consumer studies that shape our customer experience.

The internship is 3–6 months, with compensation in the range shown below and equity/benefits provisioned for full-time employees where applicable.

Qualifications

• Pursuing or recent graduate with relevant degree.
• Interest in consumer behavior, experimentation, UX research.
• Experience designing surveys or interviews.
• Comfort with data and applying statistics.
• Familiarity with analytical tools is a plus.
• Excellent communication and organization.

Responsibilities

• Design and execute consumer research studies focused on self-service user experiences.
• Develop test methodologies and experimental frameworks to answer key product questions.
• Recruit, organize, and moderate user interview groups and usability sessions.
• Plan and coordinate testing logistics for ManiLab consumer testing environment.
• Lead day-of testing activities, ensuring smooth execution and high-quality data collection.
• Collect qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.
• Analyze research findings using statistical methods to identify meaningful trends and actionable insights.
• Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.
• Partner with cross-functional teams to prioritize experiments and measure impact of product improvements.
• Help establish best practices for experimentation, user research, and consumer insight generation as testing program scales.

Skills

Consumer behavior

Experimentation

UX research

Data analysis

Statistical thinking

Communication skills

Education

Bachelor's degree in Psychology / Behavioral Science / Marketing / Data Science / related

Master's degree or MBA (nice to have)

Tools

Excel

Google Sheets

SPSS

R

Python

SQL

Job description

Burlington, Massachusetts, United States

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.

As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!

This is a unique opportunity to blend user research, behavioral science, experimentation, and data analysis at a fast-growing robotics startup. You'll work closely with Product, Engineering, Design, and Operations to design and execute consumer studies that directly influence the future of our customer experience.

*This is an on site position for our office in Burlington, MA. The internship is intended to run 3-6 months*

What You'll Do

• Design and execute consumer research studies focused on self-service user experiences.
• Develop test methodologies and experimental frameworks to answer key product questions.
• Recruit, organize, and moderate user interview groups and usability sessions.
• Plan and coordinate testing logistics for our internal ManiLab consumer testing environment.
• Lead day-of testing activities, ensuring smooth execution and high-quality data collection.
• Collect both qualitative and quantitative customer feedback through interviews, surveys, observations, and product usage data.
• Analyze research findings using statistical methods to identify meaningful trends and actionable insights.
• Build reports and presentations that clearly communicate recommendations to Product, Engineering, and Leadership teams.
• Partner with cross-functional teams to prioritize experiments and measure the impact of product improvements.
• Help establish best practices for experimentation, user research, and consumer insight generation as our testing program scales.

What you have

• Currently pursuing (or recent grad with) a Bachelor's, Master's, or MBA in Psychology, Behavioral Economics, Human Factors, Marketing, Consumer Insights, Statistics, Data Science, Industrial Engineering, Business Analytics, or a related field.
• Strong interest in consumer behavior, experimentation, product research, or UX research.
• Experience designing surveys, user interviews, or research studies through coursework or previous internships.
• Comfortable working with data and applying statistical thinking to draw conclusions.
• Familiarity with Excel, Google Sheets, SPSS, R, Python, SQL, or similar analytical tools is a plus.
• Excellent communication skills with the ability to translate research into clear recommendations.
• Highly organized and excited to work in a fast-paced startup environment where no two days are the same.
• Comfortable interacting directly with customers and facilitating research sessions.

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$22 - $27 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering 10Beauty!