Working for Pacific Service Credit Union
We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.
What's in it for you?
- Health insurance coverage: We provide our employees with 97% premium employer-paid medical, and 100% premium dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
- 401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.
- Bonus program: All employees are rewarded for attaining our annual organizational goals.
- Tuition Reimbursement program for employees eligible after six months of service.
- Recognition program where employees can be nominated by management, their peers or by members.
- Employee referral bonus.
- Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service. Employees are eligible to receive a consumer loan rate discount.
- Vacation and sick time: Full-time employees receive more than two weeks vacation per year, 11 paid holidays and 10 days of sick leave.
Our Hiring Process
We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.
About this Role
At Pacific Service Credit Union, we are committed to strategic growth through trust, innovation, and operational excellence. By empowering our internal teams with the tools and support they need to succeed, we strengthen organizational efficiency, ensure compliance, and advance our mission of enhancing member financial well‑being.
This role independently performs advanced direct and indirect consumer-loan funding. Handles complex documentation and collateral issues, serves as a resource to level I Funders, completes targeted quality review, and helps improve funding consistency and efficiency.
This role requires an organized and dependable individual with strong communication skills and the ability to complete tasks accurately and on time. The position supports the team and organization by assisting with day-to-day activities, completing assigned projects, and contributing to efforts that advance organizational goals and uphold core values, while enhancing member/service outcomes.
Essential Job Functions
- Fund approved direct and indirect consumer loan applications accurately and within established service standards, policies, procedures, and delegated authority.
- Review applications, approvals, contracts, loan documents, identification, collateral information, insurance, income documentation, and other required records for accuracy, completeness, consistency, and compliance with underwriting conditions before disbursement.
- Confirm that all required stipulations and approval conditions are satisfied; identify discrepancies or missing information and obtain correction from members, dealers, loan officers, or internal business partners.
- Prepare, deliver, and maintain accurate loan documentation and system records; complete required data entry, booking, disbursement, and post-funding documentation activities.
- Communicate professionally with members, dealers, and internal partners regarding documentation requirements, funding status, approvals, declines, and next steps, without exceeding assigned authority.
- Apply mathematical concepts needed to validate payment, APR, amount financed, loan-to-value, debt ratios, interest calculations, fees, and disbursement amounts.
- Open new member accounts when required to support funded loans and complete applicable identity-verification and