Consumer Credit Strategy Oversight Officer

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan and pension considerations

Vacation and sick days • paid holidays

Job summary

Truist Financial Corporation is seeking a senior-level risk professional to review and challenge credit decision strategies across Consumer Lending products, including marketing, originations, management, and collections.

The role includes governance participation, policy maintenance, and collaboration with Business Units to maintain strong asset quality and compliant risk management practices.

Qualifications

• Bachelor's degree in Business or equivalent required.
• 7+ years of credit-related experience including underwriting/credit approval.
• Experience with consumer, small business, credit card, mortgage and wealth sectors.
• Knowledge of consumer risk and regulatory requirements.
• Strong strategic thinking and multi-tasking abilities.
• Advanced analytical and governance capabilities.
• Strong decision-making and communication skills.

Responsibilities

• Develop and implement credit policies, guidelines, and procedures with business units and defense lines.
• Promote consistent credit culture and lending strategies across the organization.
• Provide oversight to BU leaders to ensure asset quality and manage risk concentrations.
• Perform independent credit risk assessments on BU transactions and provide feedback.
• Manage loan/operational authority systems of record and conduct control assessments.
• Monitor delinquent loans, non-performing assets, and charge-offs; coordinate with loss mitigation and Default Management.
• Provide analytical input on product guidelines based on performance and industry data.
• Support training and communication on policies as needed.
• Assist in developing committee presentations with independent analysis.
• Coach and develop BU teammates.

Skills

Strategic thinking

Advanced quantitative skills

Verbal and written communication

Decision making

Education

Bachelor's degree in Business or related

Master's degree (preferred)

Job description

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Grade: 110

Please review the following job description:

Responsible for the independent review and challenge of credit decision strategies across Consumer Lending products spanning the credit lifecycle, including marketing, new account originations, account management, and collections/recovery.
Additional responsibilities include participation in risk governance forums, working groups, and committees. Manage and maintain Consumer Credit Policies, Standards, and Procedures in accordance with requirements established by the Policy Management and Governance (PMG) team. Coordinate with Business Units (BU) and key stakeholders on the development and ongoing maintenance of credit decision strategies. Assist with the training, development, and interpretation of various internal reports.
Consumer Lending credit exposures include Credit Card, Unsecured Personal Lines and Loans, Real Estate, Auto, Small Business, Consumer Wealth Management, Direct to Consumer, and other National Consumer Finance products representing more than $120 billion in outstanding balances.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Utilize functional background and experience in partnership with BUs first and second lines of defense, Credit Risk Review and Audit to develop and implement credit policies, guidelines, and procedures
• 2. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for championing the advancement of the organizations risk management culture, framework, and appetite
• 3. Provide oversight and feedback to BU leaders on assigned portfolio or processes to ensure strong asset quality, manage risk concentrations, exceptions, and sustainable performance through business cycles
• 4. Perform independent credit risk assessments on transactions adjudicated by BUs and provide timely actionable feedback to first line of defense leadership
• 5. Manage Loan/Operational Authority systems of record, perform regular control assessments
• 6. Monitor problem assets of assigned segments (delinquent loans, non-performing assets and charge-offs) to limit credit losses through regular communication with loss mitigation teams and Default Management
• 7. Provide analytical and intuitive feedback as to product guidelines and parameters based on performance study and industry data
• 8. Support training and communication efforts related to policies, as necessary
• 9. Support the development of committee presentations by providing independent analysis and commentary
• 10. Aid in the coaching and development of BU teammates
• 11. Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. Bachelor's degree in Business; or equivalent education and related training.
• 2. 7 years of credit related experience including underwriting/credit approval, documentation skills, modeling skills and problem loan experience
• 3. 7 plus years of related experience, including consumer, small business, credit card, mortgage and wealth
• 4. Consumer risk and regulatory knowledge
• 5. Ability to think strategically, multi-task, and drive change
• 6. Advanced quantitative, governance and analytic abilities
• 7. Strong decision making capability
• 8. Strong verbal and written communication skills.

Preferred Qualifications:

• 1. 10 plus years credit related experience
• 2. Master's degree in business administration, finance, accounting or engineering
• 3. Direct experience with the development of consumer or small business credit decision strategies
• 4. Experience evaluating credit metrics to monitor strategy performance
• 5. Graduate of industry banking school(s)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.