Consumer Compliance Analyst

Greenlight; United States; Hybrid; USD 55,000 - 65,000; Full time

Job summary

A leading family fintech company is seeking a Consumer Compliance Analyst to ensure adherence to regulatory requirements and manage consumer complaints. This role involves engaging with various departments and conducting compliance testing to mitigate risks. Ideal candidates will have hands-on compliance experience and a passion for financial regulations.

Benefits

Medical, dental, vision, and HSA match

Unlimited PTO

Paid life insurance

401k with company match

Mental health resources

Flexible WFH opportunities

Qualifications

• Experience with consumer protection regulations like Regulation E, FTC, UDAAP.
• Familiarity with marketing review roles and investment advisory compliance.

Responsibilities

• Conduct internal testing of compliance with consumer regulations.
• Assist with tracking and reviewing consumer complaints.
• Monitor consumer-facing materials for compliance.

Skills

Analytical Skills

Communication

Problem Solving

Education

1-2 years of compliance experience

Tools

Compliance Management Software

Job description

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

We are looking for a detail-oriented, curious, and strategic Consumer Compliance Analyst to join our compliance team at Greenlight. This person will play a key role in oversight and execution of all daily reviews related to Consumer Compliance and ensure adherence to regulatory requirements inclusive of UDAAP and Reg. E. This role will also support compliance management in reviewing consumer complaints and reviewing new products and services to identify and mitigate compliance risks.

This position will report directly to Greenlight’s Compliance Manager/Associate.

What you will be doing:

• Engage with departments across the organization to conduct internal testing of compliance with consumer regulations, policies, and procedures;
• Assist with the tracking, review, and disposition of consumer complaints and disputes;
• Monitor and review consumer facing materials (e.g. social media, user screens, website);
• Participate in the management of the consumer compliance risk assessment and third-party audits;
• Review and manage written policies and procedures;
• Maintain the consumer compliance calendar for monitoring, testing, and reporting;
• Work closely with departments across the organization to maintain the company standards for consumer compliance efforts
• Identify, respond to, and escalate risks as appropriate
• Remain current on regulatory changes and developments
• Assist with responses to formal complaints and subpoenas as needed
• Support regulatory examinations and ensure implementation of new policies and procedures

What you should bring:

• The position will be fast-paced with no day being the same as the one before, so we are looking for fun, seasoned individual who is passionate about financial crimes and compliance in addition to the below:
• 1-2 years of hands-on compliance experience (or a role that worked closely with compliance), preferably at a FinTech company or financial institution;
• Familiarity with consumer protection regulations and agencies, including but not limited to Regulation E, FTC, UDAAP, CFPB, and EFTA
• Previous experience in a marketing review role
• Previous investment advisory compliance experienceExperience in compliance management software providers (i.e. Themis, Performline, RedOak, etc.) a plus
• Exceptional written and interpersonal communication skills with a proficiency in Google applications
• Comfortable taking direction and quickly adapting to change in a fast-paced environment
• Proven analytical and problem solving skills, understanding the need to thoroughly review all matters and consider all downstream impacts prior to recommending change

Work perks at Greenlight:

• Medical, dental, vision, and HSA match
• Paid life insurance, AD&D, and disability benefits
• Traditional 401k with company match
• Unlimited PTO
• Paid company holidays and pop-up bonus holidays
• Professional development stipend
• Mental health resources
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.

The estimated base pay range for this position in (NY, CA, WA, CO): $55,000- 65,000

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out toyour recruiter directly or email [e-mail] .