Consumer/Commercial Debt Collector

National Service Bureau; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

National Service Bureau is seeking a Consumer/Commercial Debt Collector to join their remote team. The ideal candidate will have over 5 years in the collections industry, with strong problem-solving skills and a dedication to professionalism. This role offers a guaranteed hourly rate with uncapped commission, along with various benefits including health insurance and 401(k) matching.

Benefits

401(k) matching

Health insurance

Paid time off

Opportunity for advancement

Guaranteed hourly rate + Uncapped Commission

Qualifications

• 5+ years of experience in Credit and Collections Industry.
• Secure home office setup requires high-speed Internet.
• Ability to manage accounts autonomously.

Responsibilities

• Handle high daily call volume effectively.
• Conduct skip tracing and asset evaluation.
• Maintain professionalism in challenging situations.

Skills

Problem Solving

Excellent Communication Skills

Attention to Detail

Empathy

Self-Motivated

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Benefits:

• Guaranteed hourly rate + Uncapped Commission
• Medical, Dental, Vision Insurance with Employer Contributions
• 401(k) plan + employer matching contributions
• Company Provides Paid for EAP (Employee Assistance Program)
• Paid Vacation, Holiday’s, and Sick Time
• Monday to Friday schedule

This role is required to sit in Eastern Time or Central Time zones.

Not hiring in the following states: CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SD, MD
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.

GROW WITH US!
National Service Bureau (NSB) is looking for a Consumer/Commercial Debt Collector to join our growing team with offices in Bothell, WA and Sarasota, FL! NSB is a family owned, “People First” company focused on Accounts Receivable Management. We have grown for over the last 30 years to become a leading national agency. We are a growing team of people who are curious, competitive, and engaged in personal growth.

Core Values:

• Follow Through
• Be Engaged
• Think First
• Be Respectful
• Be Accountable
  
  

Consumer/Commercial Debt Collector Job Description:

• Experience with High Daily Call Volume
• Skilled and Experienced in Skip Tracing
• Manage a Desk of Accounts Autonomously and Effectively
• Experience in Asset Evaluation
• Maintain Professionalism in Difficult Situations
• Track Record of Meeting and Exceeding Goals

Consumer/Commercial Debt Collector Skills Required:

• Secure home office consisting of:
  • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
  • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
  • Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns.
  • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
  • Clear and professional backdrop
• 5+ years of Experience in the Credit and Collections Industry
• Above Average Computer Skills
• Ability to Prioritize
• Self-Motivated and Results Driven
• Skilled in Problem Solving and Negotiations
• Excellent Communication Skills
• Positive Attitude
• Strong Ability for Empathy
• Attention to Detail
• Natural Self-Starter
• Proven Experience in Time Management

NSB Culture & Environment:

• Diverse and Friendly Team
• Emphasis on Work/Life Balance
• Guaranteed no Nights/Weekends
• Positive Environment
• Performance-Based Incentives
• Advancement Opportunities

NSB is very proud of our team and the environment they are helping to foster here. We’re excited for you to join us!

To stay up to date on our latest postings we invite you to:

Like us on FaceBook:

https://www.facebook.com/nationalservicebureau/

Follow us on LinkedIn:

https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

Visit our Website and careers page:

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This is a remote position.