Consumer Card Product Director

Huntington National Bank; Detroit (MI); Hybrid; USD 125,000 - 255,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement savings plan

Paid leave / PTO

Paid holidays

Job summary

Huntington National Bank is seeking a Consumer Card Product Director to own the credit card portfolio P&L, drive strategy and program execution for profitability.

The role involves collaboration with Marketing, Risk, Legal and other partners to implement changes, monitor performance, and ensure regulatory compliance. Deep experience in credit card oversight and cross-functional leadership is essential.

Qualifications

• Bachelor’s degree with 10+ years of credit card related oversight and experience.
• Experience working with other 3rd party credit card partners.
• Master’s degree preferred.
• Experience with First Data platforms preferred.
• Strong problem-solving and stakeholder influence with excellent communication.

Responsibilities

• P&L responsibility for the Credit Card portfolio.
• Analyze portfolio to identify trends, risks and opportunities for profitable growth.
• Review and modify product features to maximize profitability and meet customer needs.
• Collaborate with Marketing to communicate product benefits and improve metrics.
• Lead new program development with key business partners to drive adoption.
• Evaluate performance and recommend product or marketing changes to optimize results.
• Ensure risk management, compliance and audit controls are in place.

Skills

P&L management

Stakeholder influence

Verbal and written communication

Regulatory awareness

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Summary

The Consumer Card Product Director has responsibility for P&L of the credit card portfolio management including strategy development, program execution, and profit optimization.

Description

The Consumer Card Product Director has responsibility for P&L of the credit card portfolio management including strategy development, program execution, and profit optimization.

Duties & Responsibilities

• P&L responsibility for the Credit Card portfolio.
• Responsible for analysis of the credit card portfolio and identifying trends, risks, and opportunities to drive profitable growth.
• Reviews and modifies existing credit card product features and benefits to maximize profitability and meet customer needs.
• Works closely with Marketing to ensure effective communication of credit card product to customers and to improve portfolio metrics.
• Oversees all tasks associated with new program development working closely with key business partners (i.e. Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to introduce and sell the program on an ongoing basis.
• Evaluates product performance and recommend changes in the product or marketing strategy to optimize program performance.
• Works closely with Risk Administration, Underwriting, Compliance, Legal, Ops, Phone Bank, and Enterprise Risk to ensure effective implementation of account origination and portfolio strategies.
• Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor.
• Adheres to bank policies and procedures and complies with legal and regulatory requirements.
• Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis.
• If applicable, ensures staff is properly trained, provided with appropriate resources and motivated to adhere to risk management principles.
• Maintains current knowledge of risk-related credit card changes that may impact assigned area(s) of responsibility.
• Lead/ coach; counsel; manage a function; may be responsible for hiring, terminations, salary adjustments and/or disciplinary actions; establishes/communicates group strategy.
• Other duties as assigned.

Basic Qualifications

• Bachelor’s degree with 10+ years of credit card related oversight and experience.
• Experience working with other 3rd party credit card partners.

Preferred Qualifications

• Master’s degree preferred.
• Experience with and understanding of First Data platforms preferred.
• Advanced problem-solving skills, adept at influencing stakeholders through intellect, interpersonal and negotiation skills; can quickly form strong relationships through a shared vision and mutual trust
• Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues.
• Strong verbal and written communication skills.
• Familiarity with regulatory compliance requirements as they pertain to aforementioned segment areas.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range

$125,000 - $255,000 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.