Consumer Banking - Deposit 2.0, Product Manager - Vice President

Aumni; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Bonus/incentive program

Comprehensive health care

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking a Product Manager for the Consumer Banking Deposits 2.0 team to own end-to-end product life cycle and act as the voice of the customer. You will drive launches, gather feedback, and ensure scalable, reliable deposit products with strong client experiences across cross-functional teams.

You will lead discovery, roadmap prioritization, and data-driven decision making, aligning stakeholders to deliver value while managing cost, features, and risk with a focus on customer outcomes.

Qualifications

• 5+ years in product management or a related domain.
• Deep understanding of product development life cycle and data analytics.
• Experience leading life cycle activities from discovery to value management.
• Ability to translate customer needs into scalable product solutions.
• Data-driven decision making with stakeholder collaboration.

Responsibilities

• Develop a product strategy and vision delivering customer value.
• Lead discovery and market research to inform the roadmap.
• Own and maintain the product backlog aligned with strategy.
• Track key metrics: cost, features, risk, and reliability.
• Partner with tech, design, operations, risk, legal for deposits products.
• Use insights and market trends to identify opportunities for growth.
• Drive execution through prioritization and business case development.

Skills

Product strategy

Market research

Backlog management

Metrics tracking

Stakeholder management

Data-driven decisions

Cross-functional collaboration

Communication skills

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Consumer Banking Product: Deposits 2.0 team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to bring a product to market, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and track the product's key success metrics, including cost, features and functionality, risk posture, and reliability
• Partner with technology, design, operations, risk, legal, and control teams to deliver customer-centric deposit products and capabilities
• Utilize customer insights, market trends, competitive analysis, and performance metrics to identify opportunities for product enhancement and growth
• Drive product execution through prioritization, stakeholder alignment, business case development, and delivery of strategic initiatives across the deposits product portfolio

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated ability to analyze complex business problems and translate customer needs into scalable product solutions
• Experience using data, insights, and customer feedback to influence product strategy, prioritization, and decision-making
• Strong stakeholder management, communication, and collaboration skills with the ability to influence partners across a matrixed organization
• Demonstrated ability to make data-driven decisions using metrics and customer insights to inform prioritization and delivery
• Strong written and verbal communication skills, including the ability to present product strategy, roadmap, and outcomes to diverse audiences

Preferred Qualifications, Capabilities, and Skills

• Demonstrated experience working in a highly matrixed, complex organization
• Experience supporting consumer banking, deposits, payments, or related financial services products
• Knowledge of banking regulations, operational risk, controls, and compliance considerations associated with customer-facing products
• Experience partnering with agile technology teams to deliver digital product enhancements and customer experience improvements

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Lead customer-centric product innovation with expertise in product development, design, and data-driven insights