Deposit - Product Delivery Manager, Vice President

JPMorganChase; Plano (TX); On-site; USD 115,000 - 150,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking a Product Delivery Manager to lead end-to-end delivery of deposits-related initiatives. You will coordinate with business, technology, operations, risk, and control partners to deliver value while aligning with regulatory requirements.

The role focuses on improving efficiency, managing dependencies, and driving release readiness across cross-functional teams to ensure successful implementations and measurable outcomes.

Qualifications

• 5+ years of experience in product delivery or a related domain.
• Experience in operational management and change readiness activities.
• Strong communication skills to simplify issues and engage stakeholders.
• Solid understanding of product delivery practices and continuous improvement.
• Experience in release management across product or platform deployments.
• Ability to balance competing priorities and manage dependencies in a fast-paced setting.

Responsibilities

• Lead end-to-end product delivery processes, including intake, dependency management, release management, and reporting.
• Collaborate with Area Product Owner to set timelines, track issues, and report status.
• Drive change management activities and ensure adherence to risk, controls, and regulatory requirements.
• Manage timelines and dependencies, escalate blockers, and coordinate with stakeholders.
• Support readiness for product releases and operational implementation.
• Promote delivery excellence through continuous improvement and cross-functional collaboration.

Skills

End-to-end delivery

Change readiness

Stakeholder management

Release management

Agile / cross-functional

Job description

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end delivery processes, manage dependencies, and partner with stakeholders as part of a team focused on delivering value through innovative products and solutions.

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end delivery processes, manage dependencies, and partner with stakeholders as part of a team focused on delivering value through innovative products and solutions. As a Product Delivery Manager within the Deposits 2.0 team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will partner across business, technology, operations, risk, and control functions to ensure successful execution of product delivery initiatives while maintaining alignment with business objectives and regulatory requirements.

Job Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Partner with the Area Product Owner to establish delivery timelines, manage issues, and report status across multiple organizational levels.
• Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Drive execution readiness across cross-functional teams to support successful product releases and operational implementation.
• Promote delivery excellence through continuous improvement initiatives that enhance transparency, collaboration, and execution outcomes.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong communication skills with the ability to simplify complex issues and engage stakeholders to drive issue resolution.
• Strong understanding of product delivery practices and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, including deployment processes and release strategies.
• Proven ability to manage competing priorities, dependencies, and stakeholder expectations in a fast-paced environment.
• Ability to collaborate effectively across business, technology, operations, risk, and control partners to achieve delivery objectives.

Preferred Qualifications, Capabilities, and Skills

• Proficient knowledge of the product development life cycle and Agile delivery methodologies.
• Experience supporting large-scale product implementations within financial services or a regulated environment.
• Familiarity with product performance metrics, reporting practices, and operational readiness processes.
• Ability to identify and implement opportunities to enhance delivery efficiency and stakeholder alignment.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.