Consumer Advocate/Peer Specialist needed in Staten Island

PsychPros, Inc.

New York (NY)

On-site

USD 24,000 - 34,000

Full time

14 days+

Get a reply from this recruiter

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Full benefits

Job summary

PsychPros, Inc. in Staten Island seeks a Consumer Advocate to work with people experiencing street homelessness and chronic medical conditions. You will connect individuals to social and medical services, support housing goals, and use motivational interviewing to encourage progress.

The role involves extensive field work, driving or walking to assist clients with appointments and referrals. Requires a High School diploma, at least 2 years of related experience, lived experience with

Qualifications

High School diploma or equivalent required.
Minimum 2 years of related experience.
Lived experience with homelessness, mental illness, substance use, and/or immigration issues preferred.
Knowledge of local benefit agencies and resources.
Valid NY/NJ/CT/PA driver’s license with a good driving record.
Bilingual English/Spanish preferred.
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams.

Responsibilities

Engage with identified persons currently experiencing homelessness and living with chronic medical conditions.
Draw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connections.
Conduct required assessments.
Attend clinical supervision and training.
Maintain record keeping in compliance with agency standards as well as those of City and State agencies.
Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies.
Accompany clients to appointments and follow up on service referrals.

Skills

Oral and written communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

We are seeking a Consumer Advocate in Staten Island. The Consumer Advocate works with people experiencing street homelessness and living with chronic medical conditions. The Consumer Advocate's objective is to connect individuals to appropriate social and medical services and, ultimately, to help improve their overall health and wellbeing and secure appropriate housing solutions. The Consumer Advocate builds a relationship with clients utilizing motivational interviewing to encourage clients to work towards self-identified housing, health, and other goals. The Consumer Advocate spends most of the shift in the field either in an automobile and/or on foot conducting street outreach, accompanying clients to appointments, and following up on service referrals. The Consumer Advocate conducts assessments, engages clients in self-directed service planning, and enters all required data into required databases. Pay: $20.70 per hour. Full-time with benefits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Engage with identified persons currently experiencing homelessness and living with chronic medical conditions.
Draw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connections.
Conduct required assessments.
Attend clinical supervision and training.
Maintain record keeping in compliance with agency standards as well as those of City and State agencies.
Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies.
Accompany clients to appointments and follow up on service referrals.

MINIMUM QUALIFICATIONS

High School diploma or equivalent required.
Minimum 2 years of related experience.
Lived experience with homelessness, mental illness, substance use, and/or immigration issues, and willingness to appropriately use lived experience as a tool for building client rapport and developing service connection preferred.
Knowledge of local benefit agencies (e.g., Public Assistance) and familiarity with substance use, mental health, immigration, and employment resources.
Strong oral and written communication skills and ability to liaise with internal and external stakeholders.
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams.
Valid NY, NJ, CT, or PA driver's license with a good driving record.
Bilingual English/Spanish preferred.

Seeking two (2) Consumer Advocates: One for morning shifts and one for evening.

Shift Details