Consumer Access Specialist Sr

1106 Portercare Adventist Health System; Littleton (CO); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Job summary

AdventHealth in Littleton, Colorado is hiring for a patient access role focused on maintaining open communications between clinical and support departments to ensure a smooth patient experience. The position requires strong communication and attention to detail.

Responsibilities include registering patients, verifying insurance, and coordinating with insurance carriers to confirm coverage and eligibility prior to and after care appointments.

Qualifications

• Mature judgment in dealing with patients, physicians, and insurance representatives.
• Intermediate knowledge of Microsoft programs and familiarity with database programs.
• Ability to operate general office machines such as computer, fax machine, printer, and scanner.

Responsibilities

• Maintain working relationships with clinical partners to ensure open communications and patient experience.
• Provide timely coverage of the assigned registration area and arrange relief during extended time away.
• Contact insurance companies by phone, fax, or portal to verify eligibility and benefits and determine coverage before appointments and after care for unscheduled patients.
• Register patients for all services by obtaining demographic information and ensuring accuracy.

Skills

Mature judgment

Microsoft Office

Office machines

Multitasking

Professional communication

Education

Associate degree

High school diploma or equivalent

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule:

Full time Shift: Day (United States of America) Address: 7700 S BROADWAY City: LITTLETON State: Colorado Postal Code: 80122

Job Description:

Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and consumer access departments, which enhances the patient experience Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area. Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients. Registers patients for all services by obtaining critical demographic elements and ensuring accuracy. Performs Medicare compliance reviews, eligibility checks, and completes Medicare Secondary Payer Questionnaires. Ensures patient accounts are assigned the appropriate payer plans and updates finical assessments, eligibility, and benefits.

Knowledge, Skills, and Abilities:

• Mature judgement in dealing with patients, physicians, and insurance representatives [Required]
• Intermediate knowledge of Microsoft programs and familiarity with database programs [Required]
• Ability to operate general office machines such as computer, fax machine, printer, and scanner [Required]
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion [Required]
• Ability to communicate professionally and effectively, both verbally and written [Required]

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

In business, education, Health Services Administration, or related field

Work Experience:

• 1+ customer service experience [Required]
• 1+ revenue cycle experience [Required]
• 2+ direct patient access [Preferred]

Licenses and Certifications:

• Certified Healthcare Access Associate (CHAA) [Preferred]
• Certified Revenue Cycle Rep (CRCR) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$20.18 - $32.29

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.