Consumer Access Specialist Remote

Remote Jobs; Town of Florida (NY); Remote; USD 40,000 - 55,000; Full time

Job summary

A healthcare services provider is seeking a Patient Service Representative to ensure accurate patient registration and eligibility verification. The role involves communication with clinical partners and insurance companies, contributing positively to patient experiences. Candidates should have a high school diploma and at least 1 year of relevant healthcare experience, with strong communication skills and the ability to maintain confidentiality in compliance with HIPAA regulations.

Benefits

Benefits from Day One

Career development opportunities

Supportive work environment

Qualifications

• Minimum of 1 year of relevant healthcare experience.
• Ability to communicate effectively with patients and clinical partners.
• Experience maintaining patient confidentiality.

Responsibilities

• Ensure patients are registered accurately for all service lines.
• Maintain communication with clinical partners to enhance patient experience.
• Contact insurance companies to verify eligibility.

Skills

Exceptional verbal and written communication skills

Ability to operate general office machines

Understanding of HIPAA privacy rules

Education

High School Diploma or equivalent

Tools

Microsoft programs

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Benefits from Day One, including mental health resources and support
• Career development opportunities to advance within the organization
• Work schedule: Monday-Friday, 10:30 AM - 7 PM
• Supportive and collaborative work environment that values individual contributions
• Opportunity to make a positive impact on patient experiences and access to care

What to Expect (Job Responsibilities):

• Ensure patients are registered accurately for all service lines and perform eligibility verification
• Maintain open communication with clinical partners to enhance patient experience
• Provide timely coverage of assigned work area to support patient service needs
• Contact insurance companies to verify eligibility and benefits before scheduled appointments
• Register patients for various services, ensuring accuracy in demographic information

What is Required (Qualifications):

• High School Diploma or equivalent required
• Minimum of 1 year of relevant healthcare experience
• Ability to operate general office machines including computers and fax machines
• Exceptional verbal and written communication skills
• Understanding of HIPAA privacy rules and ability to maintain confidentiality

How to Stand Out (Preferred Qualifications):

• Prior collections experience
• Experience in customer service, particularly in a healthcare setting
• Direct Patient Access experience
• Familiarity with Microsoft programs and database applications
• Ability to adapt in an ever-changing healthcare environment

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