Consumer Access Specialist Remote

Adventist Health System; Daytona Beach (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Daytona Beach seeks a Patient Access Representative to ensure proper registration and verification for service lines. The role involves maintaining communication with clinical partners and exceeding productivity standards. Candidates should have at least one year of relevant healthcare experience, strong customer service skills, and a high school diploma or GED.

Qualifications

• Minimum of one year of relevant healthcare experience.
• Prior collections experience.
• Effective time management skills to limit unauthorized overtime.

Responsibilities

• Ensure patients are appropriately registered for all service lines.
• Maintain clear communication with clinical partners to enhance patient experience.
• Meet and exceed productivity standards set by department leadership.

Skills

Healthcare experience

Customer service skills

Effective time management

Education

High School diploma or GED

Job description

Employer Industry: Healthcare Services

What to Expect (Job Responsibilities)

• Ensure patients are appropriately registered for all service lines and perform eligibility verification
• Obtain pre-certifications and authorizations, make financial arrangements, and request payments for services
• Maintain clear communication with clinical partners to enhance patient experience
• Provide PBX (switchboard) coverage and support as needed
• Meet and exceed productivity standards set by department leadership

What is Required (Qualifications)

• Minimum of one year of relevant healthcare experience
• Prior collections experience
• High School diploma or GED
• Ability to maintain punctuality and attendance requirements
• Effective time management skills to limit unauthorized overtime

How to Stand Out (Preferred Qualifications)

• Experience in patient access or registration in a healthcare setting
• Familiarity with insurance verification processes
• Strong customer service skills and ability to work collaboratively with a team
• Knowledge of financial arrangements and payment processes in healthcare

#HealthcareServices #PatientAccess #CareerDevelopment #WellbeingResources #CustomerService

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