Consulting Technology Engineer - Mainframe CICS/IMS Systems Programmer

The Travelers Indemnity Company; Norcross (GA); On-site; USD 106,000 - 176,000; Full time

Job summary

An established industry player is seeking a Consulting Technology Engineer to enhance their technology landscape. This role involves evaluating, configuring, and supporting critical systems like CICS and IMS, ensuring operational excellence across various business groups. The ideal candidate will thrive in a collaborative environment, leveraging advanced infrastructure technologies to develop innovative solutions. With a focus on continuous improvement and customer engagement, this position offers a unique opportunity to impact the company's technology strategy significantly. Join a team that values diversity and innovation, and help shape the future of technology solutions.

Benefits

Health Insurance

401(k) Match

Paid Time Off

Wellness Program

Volunteer Rewards Programs

Qualifications

• 7+ years of experience in technology with a focus on CICS and IMS.
• Experience in installing, migrating, and troubleshooting IMS and CICS.
• Ability to lead technical projects and provide cross-team consultation.

Responsibilities

• Evaluate, configure, and support CICS and IMS for business needs.
• Develop operational plans aligned with strategic objectives.
• Engage with customers to achieve effective results and support.

Skills

CICS

IMS

z/OS Connect

API Deployment

Disaster Recovery Solutions

SMP/E Software Installation

Network Technologies

Database Management

Server Management

Storage Management

Education

Bachelor's degree in Computer Science

Master's degree in Computer Science

Tools

ServiceNow

MQ

DB2

TPX

CA GEN

EOS

Job description

Who Are We?

Taking care of our customers, our communities, and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture rooted in innovation and thriving on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range for this position is a nationwide market range, representing a broad spectrum of salaries across the country. The actual salary will depend on factors such as role scope, complexity, location, candidate skills, education, training, credentials, experience, and other employment conditions. Employees are also eligible for performance-based cash incentives as part of our comprehensive compensation and benefits program.

Salary Range

$106,300.00 - $175,400.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Consulting Technology Engineer (CICS/IMS Systems Programmer) to join our organization as we grow and transform our technology landscape. This technical individual contributor role on the Realtime Support team involves evaluating, configuring, securing, implementing, and supporting CICS, IMS, z/OS Connect, TPX, CA GEN, EOS, and other software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CICS, and z/OS Connect.

Under limited supervision, demonstrates comprehensive understanding of activities related to engineering support, installation, and operations of infrastructure technologies. Plans tactically and manages effective use of technology resources for projects and functions. May lead project staff to design, develop, and implement complex technology solutions supporting various business or technology areas. Develops and implements solutions involving multiple platforms, databases, software/hardware technologies, and tools. Facilitates or participates in database system design and development. Must be able to multi-task in a dynamic environment. This role may provide technical leadership to others.

What Will You Do?

• Adhere to Travelers' change management processes regarding change windows, lead times, ServiceNow requests, and access escalation.
• Understand Travelers' business groups and products to support business needs and availability of CICS and IMS regions.
• Consult with business groups and tech teams on application development, new features, proof of concepts, security, etc.
• Attend and sometimes lead monthly meetings with IBM and ISV to discuss roadmaps and incidents.
• Connect CICS & IMS to other technologies like MQ and DB2, configure z/OS Connect for API deployment, and enable remote access for CICS and IMS.
• Develop and test high availability and disaster recovery solutions.
• Occasional weekend work and after-hours on-call support.
• Develop operational plans aligned with strategic objectives for assigned technologies and projects.
• Drive departmental and corporate programs.
• Leverage infrastructure technology to develop or redesign solutions.
• Build and maintain effective alliances across technical and business communities.
• Engage with customers to achieve effective results.
• Prioritize and multi-task according to business priorities and production needs.
• Serve as a technical expert within the service delivery organization and provide cross-team consultation.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Knowledge of SMP/E software installation, analyzing PTFs, and maintaining software currency, including semi-annual migrations.
• Understanding of CICS and IMS parameters for optimization and incident resolution, working with IBM and ISV providers.
• Ability to create and migrate CICS and IMS regions, started tasks, and address spaces.
• Supporting z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus.
• Seven years of experience in technology preferred.
• Two years of technical lead experience preferred.
• Advanced knowledge of infrastructure technologies (Network, Database, Server, Storage) preferred.
• Expertise in foundational IT infrastructure, operating systems, software, process discipline, and IDLC methodology.

What is a Must Have?

• Bachelor’s degree in Computer Science or related field, or equivalent work experience, plus five years in technology; or Master’s degree with three years of experience.

What Is in It for You?

• Health Insurance: Coverage from day one for employees and eligible family members.
• Retirement: 401(k) match up to 5%, Paying it Forward Student Loan program, and a fully funded Pension Plan.
• Paid Time Off: Minimum of 20 days annually plus 9 paid holidays.
• Wellness Program: Resources and discounts for wellness, mental health support, and caregiving needs.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards programs to support community involvement.

Employment Practices

Travelers is an equal opportunity employer. We value diversity and the unique talents each individual brings. In Colorado, candidates are not required to disclose educational dates per local law. For questions about physical requirements, please contact us via email. Travelers reserves the right to fill this position at a level above or below the posted level. For more about our benefits, visit our benefits page.