Consulting Engineer - Phyisical Security
CDW
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Job summary
CDW is seeking a Consulting Engineer to design, implement, and support Physical Security Systems for diverse clients, including video surveillance, access control, sensors, and integrations. You will collaborate with Account Managers and Project Teams on technically challenging engagements.
The role requires consulting and infrastructure experience, familiarity with Genetec or Milestone solutions, and travel up to 50%.
Qualifications
- Bachelor's degree in business, computer science, or related technical field.
- 3+ years delivering complex technical solutions including planning, development, implementation, and support OR 7 years IT experience with 3 years delivering complex solutions.
- 2+ years consulting experience and 2+ years infrastructure/network experience.
- Experience with Genetec or Milestone systems engineering.
- Programming or analytical work experience (≥1 year).
- Willingness to travel 25–50% and ability to work weekends/off-hours as needed.
- Excellent client communication and project management skills.
Responsibilities
- Perform client consultation to design, implement, and support Physical Security Systems.
- Develop architecture for network and physical security integrations.
- Set up, configure, test systems including video surveillance, access control, sensors, and IoT devices.
- Troubleshoot complex hardware/software problems and provide solutions.
- Assist Account Managers during sales by educating customers on new technologies.
- Manage projects using CDW's methodology and ensure timely delivery.
- Interface with customer stakeholders and deliver high-quality content.
- Lead design workshops and proactively plan to avoid problems.
Skills
Education
Tools
Job description
CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
- Perform client consultation: plan, design, implement, and support Physical Security Systems.
- Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions.
- Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations.
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
- Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space.Identify and communicate potential opportunities for cross-selling to the sales team.
- Assist in the management of projects using CDW's project management methodology. Follow life-cycle-oriented processes and procedures.
- Ensure a stable performance environment for enterprise computer applications.
- Participate in various IT projects intended to continually improve/upgrade converged network solutions.
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
- Serve as a technical point of contact on customer engagement.Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
- Create and execute test plans to meet project requirements for assigned components.
- Manage time and expenses to meet or exceed expectations defined in the Statement of Work.
- Provide high-quality content deliverables using the appropriate document templates.
- Ensure solution is implemented as designed to the customer's satisfaction and approval.
- Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met.
- Conducts/leads design workshops for complex designs to meet customer, partners, business, and technical objectives.
- Proactively develops plans and activities to avoid problems.
- Educates the customer on solutions as appropriate throughout the life of the project or service life.
- Bachelor's degree in business, computer science, a related technical degree and 3 years of experience delivering complex technical solutions including planning, development, implementation, and support, OR 7 years total Information Technology experience, to include 3 years of experience delivering complex technical solutions including planning, development, implementation, and support.
- Minimum of 2 years of consulting experience.
- Minimum of 2 years related experience in infrastructure/network. environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology.
- Experience in Genetec or Milestone systems engineering experience.
- Minimum of one year experience in programming or analytical work.
- Ability to work weekends and/or off hours as necessary to meet clients' needs.
- Ability to travel between 25% to 50%
- Ability to effectively communicate with clients.
- Physically able to lift to 30 pounds of equipment.
- Attention to detail on inventory and logistics is important.
- Axis Certified Professional Certification, a plus.
- Genetec Security Center Omnicast and Synergis Certificates, a plus.
- Milestone Certified Integration Technician Certificate, a plus.
- Meraki MV Experience, a plus.
- Verkada Experience, a plus.
- Video Surveillance System Implementation Experience, a plus.
- Access Control System Implementation Experience, a plus.
- Environmental Sensor Implementation Experience, a plus.
- IoT Device Implementation Experience, a plus.
Pay range: $ 77,725 - $ 108265 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.
As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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