Consulting Engineer - Phyisical Security

CDW; United States; On-site; USD 78,000 - 108,000; Full time

Benefits offered by this job

Annual bonus 10%

Benefits package

AI-forward culture

Job summary

CDW is seeking a Consulting Engineer to design, implement, and support advanced Physical Security Systems for enterprise environments. You will plan architectures, configure surveillance and access control, and integrate third-party components to meet client objectives.

The role requires strong consulting skills, 2+ years in infrastructure/network, and travel of 25% to 50%. Expect collaboration with Account Managers and project teams to drive successful outcomes.

Qualifications

• Bachelor's degree in business, computer science, or related technical field.
• 3+ years delivering complex technical solutions including planning, development, implementation and support, OR 7 years IT experience with 3+ years in similar scope.
• Minimum of two years consulting experience and infrastructure/network exposure.

Responsibilities

• Perform client consultation: plan, design, implement, and support Physical Security Systems.
• Develop and implement network architecture and physical design; assess existing systems.
• Configure and test video surveillance, access control, sensors, and third-party integrations.
• Troubleshoot, maintain, and upgrade hardware/software; provide solutions.
• Educate customers on new technologies; identify cross-selling opportunities with sales.
• Manage projects using CDW's lifecycle processes; ensure on-time delivery and budgets.
• Act as technical point of contact; interface with sponsor and stakeholders.
• Create test plans; manage time and expenses per the Statement of Work.

Skills

Consulting

Network design

Security systems

Client communication

Project management

Troubleshooting

Travel readiness

Axis/Milestone/Genetec

Education

Bachelor's degree in business, computer science, or related technical field

Tools

Genetec

Milestone

Meraki

Verkada

Access Control Systems

Job description

Job Summary

CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.

What you will do:

• Perform client consultation: plan, design, implement, and support Physical Security Systems.
• Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions.
• Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations.
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
• Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team.
• Assist in the management of projects using CDW's project management methodology. Follow life-cycle-oriented processes and procedures.
• Ensure a stable performance environment for enterprise computer applications.
• Participate in various IT projects intended to continually improve/upgrade converged network solutions.
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
• Serve as a technical point of contact on customer engagement. Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
• Create and execute test plans to meet project requirements for assigned components.
• Manage time and expenses to meet or exceed expectations defined in the Statement of Work.
• Provide high-quality content deliverables using the appropriate document templates.
• Ensure solution is implemented as designed to the customer's satisfaction and approval.
• Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met.
• Conducts/leads design workshops for complex designs to meet customer, partners, business, and technical objectives.
• Proactively develops plans and activities to avoid problems.
• Educates the customer on solutions as appropriate throughout the life of the project or service life.

What we expect of you:

• Bachelor's degree in business, computer science, a related technical degree and 3 years of experience delivering complex technical solutions including planning, development, implementation, and support, OR 7 years total Information Technology experience, to include 3 years of experience delivering complex technical solutions including planning, development, implementation, and support.
• Minimum of 2 years of consulting experience.
• Minimum of 2 years related experience in infrastructure/network. environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology.
• Experience in Genetec or Milestone systems engineering experience.
• Minimum of one year experience in programming or analytical work.
• Ability to work weekends and/or off hours as necessary to meet clients' needs.
• Ability to travel between 25% to 50%
• Ability to effectively communicate with clients.
• Physically able to lift to 30 pounds of equipment.
• Attention to detail on inventory and logistics is important.
• Axis Certified Professional Certification, a plus.
• Genetec Security Center Omnicast and Synergis Certificates, a plus.
• Milestone Certified Integration Technician Certificate, a plus.
• Meraki MV Experience, a plus.
• Verkada Experience, a plus.
• Video Surveillance System Implementation Experience, a plus.
• Access Control System Implementation Experience, a plus.
• Environmental Sensor Implementation Experience, a plus.
• IoT Device Implementation Experience, a plus.

Pay range: $ 77,725 - $ 108265 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-hu