Consulting Associate

American Express Global Business Travel; United States; On-site; USD 60,000 - 112,000; Full time

Job summary

Amex GBT is seeking an ambitious consultant to join our delivery team in the United States. The role focuses on hotel program strategy design and execution, including sourcing, compliance, and optimization across multiple clients.

You will lead multi-workstream engagements, leverage hotel platform expertise (Cvent, AI-related tools), and communicate insights to diverse stakeholders while managing supplier relationships and driving value.

Qualifications

• 2-3 years in a hotel strategy, revenue management, sourcing or optimization role.
• Knowledge of strategy, financial/business operations, cost management preferred.
• Experience in the travel industry is preferred.
• Hotel platform experience with hotel programs via platforms like Cvent and related sourcing tools.
• Data visualization proficiency with Tableau, Power BI, or similar.
• Microsoft Office mastery with strong Excel and PowerPoint skills.
• Analytical skills to evaluate options and present findings clearly.
• Excellent communication skills for internal and client presentations.
• Curious with a learner mindset, interest in AI and automation tools.
• Strong client focus with attention to detail and delivery quality.

Responsibilities

• Lead multi-workstream engagements across multiple clients.
• Apply hotel program strategy, sourcing, and technology to drive optimization and compliance.
• Distill complex strategy into clear messages and actionable insights.
• Manage global supplier relationships and negotiations with strategic alignment.
• Drive client value, retention, and opportunities for upsell/cross-sell.
• Apply change management techniques to ensure sustainable client adoption.

Skills

Hotel strategy

Revenue management

Sourcing

Data visualization

Excel

Power BI

Tableau

Client communication

Project management

Negotiation

Tools

Cvent

Tableau

Power BI

Excel

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We're looking for an ambitious consultant to join our delivery team based in the US. Primary area of focus for the position will be related to the Hotel practice line which spans corporate hotel program strategy design and execution including sourcing, program compliance, and optimization. This person will manage several consulting project workstreams across multiple clients. The ideal candidate is a self-starter with project management and hotel industry experience, comfortable working in a remote environment.

What You'll Do

• Lead Multi-Workstream Engagements: Execute consulting projects across multiple clients, prioritizing objectives and applying project management methodologies to deliver results within scope, quality standards, and timelines
• Apply Hotel Subject Matter Expertise: Leverage of hotel program strategy, sourcing, and technology (Cvent, AI) to drive client program optimization and compliance
• Distill Complex Strategy into Key Messages: Communicate sophisticated subject matter clearly to team members and clients, translating analysis into actionable insights
• Manage Global Supplier Relationships: Lead supplier partnerships while representing both client and consultancy interests, navigating complex negotiations and maintaining strategic alignment
• Drive Client Value & Retention: Successfully navigate global organizations, articulate project value to all stakeholder levels, and identify upsell and cross-sell opportunities to drive revenue growth
• Implement Organizational Change: Apply change management techniques to drive sustainable engagement impact, ensuring client adoption and long-term program success

What We're Looking For

• 2-3 years’ experience in a hotel strategy, revenue management, sourcing and/or optimization role
• Knowledge of strategy, financial/business operations, cost management preferred
• Experience in the travel industry is preferred
• Hotel Platform Expertise: Experience managing hotel programs through platforms such as Cvent and related sourcing tools
• Data Visualization Proficiency: Expertise with data visualization tools such as Tableau, Birst, Power BI, or similar platforms
• Microsoft Office Mastery: Proficiency in Microsoft Office suite with strong concentration in Excel and PowerPoint
• Analytical Skills: Strong ability to think conceptually, evaluate alternatives, and recommend solutions using data interpretation and presentation
• Exceptional Communication Skills: Demonstrated ability to develop and deliver compelling internal and external presentations to diverse audiences
• Curious with a learner mentality, with demonstrated interest in emerging technologies including AI and automation tools
• Highly client-focused with exceptional attention to detail, a commitment to quality delivery, and the ability to anticipate and exceed stakeholder expectations

Location

United States

Salary

The US national base salary range for this position is from $60,200.00 - $111,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

Equal Opportunity Employment

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.