Consultant, Voluntary Benefits & Technology

Arthur J. Gallagher & Co. (AJG); Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Benefit Services in the GBs division seeks a Consultant, GTEC to provide subject matter expertise in voluntary benefits, driving strategic consulting and business development across a defined geography. You will translate client needs into tailored VB solutions, manage vendor relationships, and support program design and implementation.

This client-facing role requires strong communication, collaboration with cross-functional teams, and a passion for improving benefits programs with a

Qualifications

• Experience in voluntary benefits consulting or related field.
• Strong vendor management and client relationship management background.
• Excellent communication and presentation skills.
• Ability to analyze client needs and tailor solutions.
• Proficiency with CRM tools and Microsoft Office Suite.
• Insurance licenses (e.g., Life and Health) required or able to obtain.

Responsibilities

• Provide SME support for new VB opportunities within Gallagher’s integrated sales model.
• Identify growth opportunities in the existing book of business.
• Collaborate with branch teams to expand VB offerings and enhance client engagement.
• Demonstrate in-depth VB product knowledge across enrollment, benefits administration, and HCM consulting.
• Present VB solutions to clients and deliver educational materials.
• Support marketing and implementation for complex clients; ensure onboarding success.
• Monitor vendor performance and manage vendor relationships.

Skills

Communication skills

Presentation skills

Analytical mindset

Education

Bachelor’s degree in business, insurance, or related field

Tools

CRM tools

Microsoft Office Suite

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

The Consultant, GTEC in Gallagher Benefit Services (GBS) division is responsible for providing subject matter expertise and strategic consulting in the voluntary benefits (VB) space. This client and branch-facing role will primarily focus on overseeing the incumbent block of business in your prescribed geography. Practically, you will be driving business development through identifying gaps and opportunities, delivering tailored VB solutions, and ensuring client satisfaction through effective program design, implementation, and vendor management. The consultant leverages in-depth product knowledge and expertise to support new business opportunities, enhance existing client relationships, and align VB strategies with Gallagher’s integrated sales model.

How you'll make an impact

Business Development

• Provide subject matter expertise and support for new business opportunities within Gallagher’s integrated sales model.
• Identify opportunities for growth within the existing book of business.
• Collaborate with branch teams to develop strategies for expanding VB offerings and enhancing client engagement.

Product Knowledge

• Demonstrate an in-depth knowledge of all VB product lines, including voluntary benefits, enrollment solutions, benefits administration, and Human Capital Management consulting.
• Effectively address client and prospect needs by recommending appropriate solutions.Stay updated on industry trends, regulations, and competitive offerings.

Subject Matter Expertise

• Serve as a voluntary benefits expert, guiding client strategy and supporting the design and delivery of profitable programs.
• Provide insights and recommendations to clients to optimize their VB programs and align them with organizational goals.

Client Presentations

• Present recommended voluntary benefit solutions to clients, ensuring alignment with their needs and objectives.
• Deliver compelling presentations and educational materials to support client decision-making.

Marketing and Implementation Support

• Provide marketing and implementation support for complex and aligned clients.
• Develop client deliverable content and presentations to ensure effective execution and overall client satisfaction.
• Collaborate with internal teams to ensure seamless onboarding and integration of VB programs.

Vendor Management

• Provide support for ongoing vendor management needs, including issue escalation and resolution.
• Facilitate vendor relationships to ensure high-quality service delivery and competitive offerings.
• Monitor vendor performance and ensure alignment with client expectations.

About You

• Bachelor’s degree in business, insurance, or related field.
• Proven experience in voluntary benefits consulting, business development, or a related field.
• Strong background in vendor management and client relationship management.
• Excellent communication and presentation skills.
• Ability to analyze client needs and develop tailored solutions.
• Proficiency in CRM tools and Microsoft Office Suite.
• Relevant insurance licenses (e.g., Life and Health) required or ability to obtain.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)