Consultant, Scrum Master
Nationwide
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Job summary
Nationwide Technology seeks a Consultant, Scrum Master to support the Legacy Shifters and Letter Legend lines within the Annuity Modernization Program. This role leads Agile delivery across a large, complex environment with deep business and tech partnerships.
You will coach teams on Scrum standards, drive cross-team planning, remove blockers, and ensure visibility in Jira and tools, including AI accelerated delivery initiatives. Hybrid Columbus office presence required.
Qualifications
- Undergraduate studies in computer science, MIS, mathematics or related field.
- Agile certification such as CSM, SAFe Scrum Master, or PSM, and proven multi-team experience.
Responsibilities
- Influence and coach multiple team members, Product Owners, and stakeholders on Agile principles and Scrum values.
- Drive impediment removal and escalation for obstacles impacting delivery across teams.
- Apply secure software and systems engineering practices throughout the delivery lifecycle.
- Partner with Product Owners to support prioritization decisions maximizing business value.
- Coach DevOps, DataOps, and AI/MLOps teams in agile practices and collaboration.
Skills
Education
Tools
Job description
Overtime Eligibility: Not Eligible (Exempt)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
Nationwide Technology is seeking a Consultant, Scrum Master to support the Legacy Shifters and Letter Legend lines within the Annuity Modernization Program. This role will lead Agile delivery across a large, complex environment with strong business and technology partnerships.
- Lead Agile delivery practices within the Legacy Shifters and Letter Legends lines
- Coach team on Agile principles, Scrum standard work, product centricity, and continuous improvement
- Drive cross-team planning, dependency management, and Scrum of Scrums coordination
- Remove blockers, surface risks early, and accelerate issues when needed
- Partner with product, engineering, architecture, and delivery leaders to align priorities, sequencing, and capacity
- Ensure work is visible, accurate, and maintained in Jira and supporting tools
- Use delivery insights and team observations to improve predictability, flow, and value delivery
- Lead teams through change and help strengthen accountability, collaboration, and ways of working
- Lead line through AI accelerated delivery
- Experience serving as a Scrum Master, or similar role in a large-scale technology delivery environment
- Proven experience leading large teams in a complex program
- Strong experience with Agile and Scrum standard work, team coaching, and continuous improvement
- Demonstrated success in change management and leading teams through operating model shifts
- Strong product-centric mindset and ability to connect delivery practices to business outcomes
- Strong facilitation, communication, and stakeholder influence skills
- Experience with Jira is required
- Experience with Microsoft 365 tools is required
- Experience working in large transformation or modernization programs
- Experience in insurance, annuities, or financial services
- Experience with Planview
- Understanding of AI, Golden Path solutions, and SaaS platforms
- Agile certifications such as CSM, PSM, or SAFe
This is a hybrid position located in Columbus Ohio, and you will be required to come into the office two days per week.
This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results.
- Influence and coach multiple team members, Product Owners, and stakeholders on Agile principles, Scrum values, and empiricism.
- Drive the identification and removal of impediments to multiple teams’ progress; escalating obstacles requiring outside resolution and helping address risks and issues that may impact delivery.
- Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
- Partner with Product Owners and stakeholders to support prioritization decisions that maximize value toward business outcomes.
- Coach and drive Agile teams to enable value-based decision-making, and effective collaboration across disciplines while promoting strong engineering, testing, automation, and delivery practices.
- Guide multiple Agile teams practicing DevOps, DataOps, and AI/MLOps in the application and refinement of Agile and Scrum principles appropriate to their context, including more complex and strategic efforts.
- Drive transparency by using team performance metrics responsibly to support inspection, adaptation, overall performance and continuous improvement.
- Collaborate with leaders to address systemic and organizational impediments affecting team effectiveness, and contribute input on broader delivery, capacity, and operational considerations.
- Responsible for organizing and driving the creation of Scrum events to ensure they are purposeful, effective, outcome-focused, and enable transparency, inspection, and adaptation, fostering a culture of learning, and continuous improvement.
Reports to Technology Manager/Director.
Undergraduate studies in computer science, management information systems, mathematics or related field are preferred. Agile certification (Certified ScrumMaster – CSM, SAFe ScrumMaster Certification - SSM, Professional ScrumMaster Certification - PSM) and proven experience across multiple teams is a plus.
Six or more years of Agile experience, including three years as a Scrum Master or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years of experience working with ALM tools.
Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross-team initiatives. Strong candidates demonstrate a team-first mindset, excellent communication skills, strong problem-solving and conflict resolution skills, and active engagement in the Agile community. Insurance and/or financial services industry knowledge a plus.
Other criteria, including leadership skills, competencies, and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Regularly and consistently demonstrates the Nationwide Values.
Overtime Eligibility: Not Eligible (Exempt)
Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.
The above statements cover what is generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Consultant, Scrum Master : $118,000.00-$222,000.00
The expected starting salary range for Consultant, Scrum Master : $118,000.00 - $178,000.00
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