Consultant, Scrum Master

OhioX; Columbus (OH); Hybrid; USD 118,000 - 222,000; Full time

Job summary

Nationwide Technology is seeking a Consultant, Scrum Master to lead Agile delivery for the Legacy Shifters and Letter Legend lines within the Annuity Modernization Program. This hybrid role in Columbus, OH requires coaching teams, removing impediments, and aligning priorities with business outcomes.

You will partner with Product Owners, engineering, architecture, and delivery leaders to drive value, strong practices, and effective delivery across a large program.

Qualifications

• Undergraduate studies in computer science, MIS, mathematics or related field preferred.
• Experience as a Scrum Master or similar in large-scale technology delivery.
• Strong Agile/Scrum practice, coaching, and continuous improvement.
• Experience leading teams through operating model changes and large programs.
• Ability to connect delivery to business outcomes and manage stakeholders.

Responsibilities

• Lead Agile delivery practices across Legacy Shifters and Letter Legends lines.
• Coach teams on Agile principles and continuous improvement.
• Drive cross-team planning, dependency management, and Scrum of Scrums coordination.
• Remove blockers and surface risks early; escalate when needed.
• Collaborate with product, engineering, and delivery leaders to align priorities and capacity.
• Ensure work is visible and maintained in Jira and supporting tools.
• Lead teams through AI accelerated delivery and organizational change.

Skills

Agile/Scrum

Coaching

Stakeholder influence

Facilitation

Change management

Delivery leadership

Product-centric mindset

Education

Bachelor's degree in CS/IS/Math

Tools

Jira

Planview

Microsoft 365 tools

ALM tools

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Summary

Nationwide Technology is seeking a Consultant, Scrum Master to support the Legacy Shifters and Letter Legend lines within the Annuity Modernization Program. This role will lead Agile delivery across a large, complex environment with strong business and technology partnerships.

Key Responsibilities

• Lead Agile delivery practices within the Legacy Shifters and Letter Legends lines
• Coach team on Agile principles, Scrum standard work, product centricity, and continuous improvement
• Drive cross-team planning, dependency management, and Scrum of Scrums coordination
• Remove blockers, surface risks early, and escalated issues when needed
• Partner with product, engineering, architecture, and delivery leaders to align priorities, sequencing, and capacity
• Ensure work is visible, accurate, and maintained in Jira and supporting tools
• Use delivery insights and team observations to improve predictability, flow, and value delivery
• Lead teams through change and help strengthen accountability, collaboration, and ways of working
• Lead line through AI accelerated delivery

Required Skills and Experience

• Experience serving as a Scrum Master, or similar role in a large-scale technology delivery environment
• Proven experience leading large teams in a complex program
• Strong experience with Agile and Scrum standard work, team coaching, and continuous improvement
• Demonstrated success in change management and leading teams through operating model shifts
• Strong product-centric mindset and ability to connect delivery practices to business outcomes
• Strong facilitation, communication, and stakeholder influence skills
• Experience with Jira is required
• Experience with Microsoft 365 tools is required
• Experience working in large transformation or modernization programs

Preferred Skills and Experience

• Experience in insurance, annuities, or financial services
• Experience with Planview
• Understanding of AI, Golden Path solutions, and SaaS platforms
• Agile certifications such as CSM, PSM, or SAFe

This is a hybrid position located in Columbus Ohio, and you will be required to come into the office two days per week.

This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Scrum Master, you’ll be responsible for the effectiveness of one or more Agile teams enabling teams to become self managing, cross functional, and focused on delivering valuable outcomes with high-quality, valuable outcomes. You’ll collaborate with teams and stakeholders to enable effective planning and continuous improvement, by applying Agile practices (e.g., Scrum, Kanban, Lean) as appropriate to the team context. You’ll coach teams in effective refinement, flow, and delivery practices while participating in communities of practice to continuously improve Agile ways of working.

Key Responsibilities

• Influence and coach multiple team members, Product Owners, and stakeholders on Agile principles, Scrum values, and empiricism.
• Drive the identification and removal of impediments to multiple teams’ progress; escalating obstacles requiring outside resolution and helping address risks and issues that may impact delivery.
• Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Partner with Product Owners and stakeholders to support prioritization decisions that maximize value toward business outcomes.
• Coach and drive Agile teams to enable value-based decision-making, and effective collaboration across disciplines while promoting strong engineering, testing, automation, and delivery practices.
• Guide multiple Agile teams practicing DevOps, DataOps, and AI/MLOps in the application and refinement of Agile and Scrum principles appropriate to their context, including more complex and strategic efforts.
• Drive transparency by using team performance metrics responsibly to support inspection, adaptation, overall performance and continuous improvement.
• Collaborate with leaders to address systemic and organizational impediments affecting team effectiveness, and contribute input on broader delivery, capacity, and operational considerations.
• Responsible for organizing and driving the creation of Scrum events to ensure they are purposeful, effective, outcome-focused, and enable transparency, inspection and adaptation, fostering a culture of learning, and continuous improvement.

May perform other responsibilities as assigned.

Reporting Relationships

Reports to Technology Manager/Director.

Typical Skills and Experiences

Education: Undergraduate studies in computer science, management information systems, mathematics or related field are preferred.

Experience: Six or more years of Agile experience, including three years as a Scrum Master or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years of experience working with ALM tools.

Knowledge, Abilities and Skills: Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross-team initiatives. Strong candidates demonstrate a team-first mindset, excellent communication skills, strong problem-solving and conflict resolution skills, and active engagement in the Agile community. Insurance and/or financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies, and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values

Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Scrum Master : $118,000.00-$222,000.00 The expected starting salary range for Consultant, Scrum Master : $118,000.00 - $178,000.00