Consultant - Quality Assurance Analyst

New York State Technology Enterprise Corporation (NYSTEC); City of Albany (NY); On-site; USD 73,000 - 96,000; Full time

Job summary

NYSTEC is seeking a QA Analyst to join the Technology Procurement & Implementation Services practice in Albany, NY. You will collaborate with business analysts, developers, and QA counterparts to understand requirements, inform strategic test planning, and ensure thorough testing of the entire system.

As a NYSTEC consultant, you will create and execute test cases, document findings, work on mitigation strategies and regression testing under guidance of a QA lead.

Qualifications

• Must have knowledge of SDLC and agile methodologies with hands‑on functional testing experience.
• Experience in preparing test documentation including test plans, test cases, and RTMs.
• Ability to write and test acceptance criteria and understand user stories.
• Hands‑on experience using Gherkin for BDD testing (or TDD alternative).
• Ability to troubleshoot and debug test automation failures.
• Attention to detail and ability to multi‑task across cross‑functional teams.

Responsibilities

• Support project implementations via thorough test planning, design, and execution validating requirements.
• Analyze and plan test requirements and QA activities, including documentation and execution.
• Proactively identify risks and present them to the team for discussion.
• Maintain a single repository of requirements and test cases and develop and execute manual and automated test scripts.
• Be flexible to work on ad hoc test activities within a short span of time.

Skills

Agile methodologies

Manual functional testing

Test planning

Test documentation

Acceptance criteria

User stories

Gherkin / BDD

RTMs

Test tracking tools

Regression testing

Collaboration across teams

Load testing

JSON

Low-code platforms

Troubleshooting test automation

Education

Bachelor's degree in a technical, scientific, or related discipline

Tools

mabl

JSON files

Job description

About Us

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor-neutral, so we have our clients’ best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

About Us

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor-neutral, so we have our clients’ best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

About The Role

As a consultant - quality assurance (QA) analyst in the Technology Procurement & Implementation Services practice, you will collaborate with business analysts, developers, and QA counterparts to understand requirements, inform strategic test planning, and ensure thorough testing of the entire system.

Serving as a QA analyst, your day-to-day role as a NYSTEC consultant will include participating in client meetings, supporting the team as a system functionality subject matter expert, creating and executing on test cases, documenting findings and results and working on mitigation strategies and regression testing under the guidance of a QA lead all throughout deployment. Being a team player will be critical to your success in the role.

Key Responsibilities

• Support the implementation of projects via thorough test planning, design, and execution by validating the business requirements.
• Analyze and plan test requirements and associated QA activities, including documentation and execution.
• Proactively identify risks and present them to the team for discussion.
• Maintain a single repository of requirements and test cases and develop and execute manual and automated test scripts.
• Be flexible to work on ad hoc test activities within a short span of time.

Required Qualifications

• An understanding of software development life cycle processes and agile methodologies, along with experience in manual functional testing; preparing test documentation, including test plans, test cases, and requirements traceability matrices (RTMs); using test tracking tools; and executing tests.
• Experience writing and testing acceptance criteria.
• Clear understanding of user stories.
• Hands‑on experience using natural language tools such as Gherkin for Behavior‑Driven Development (BDD) testing. BDD experience may be replaced with Test‑Driven Development (TDD) experience.
• Experience with troubleshooting and debugging test automation failures.
• Attention to detail and ability to multi‑task.
• Ability and willingness to work collaboratively across cross‑functional teams.

Preferred/Desired Qualifications

• Hands‑on experience developing and executing automated test cases for web applications using mabl or a comparable automation tool.
• Experience with load testing, including writing test scripts and working with JavaScript Object Notation (JSON) files.
• Familiarity with low‑code platforms.
• Ability to work as part of a team and help support other team members within your capacity.

Education And Experience

• A bachelor’s degree in a technical, scientific, or related discipline and 2–3 years of QA experience, including hands‑on testing experience.
• An equivalent combination of advanced education, training, and experience will be considered.

The target base salary for this position is $73,476 - $95,518 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job‑related qualifications.

It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact [e-mail] if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Learn more about NYSTEC by visiting www.nystec.com.