Consultant Programs Coordinator

National Center for Missing & Exploited Children; Alexandria (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

National Center for Missing and Exploited Children is seeking a coordinator to manage its consultant engagement network, oversee onboarding, invoice management, data analytics, and post-travel support, while locating clinicians and services organizations skilled in survivor advocacy and mental health interventions.

The role requires collaboration with the Family Advocacy Division, coordination of projects, and building partnerships with mental health providers; it involves occasional travel,

Qualifications

• Requires a Bachelor's degree in human services, criminal justice, or psychology or 5 years of related experience.
• Minimum 2–5 years serving crime victim populations with cultural and emotional sensitivity.
• Experience with technology and database software; experience with metrics, data collection, reporting.

Responsibilities

• Provide, arrange, coordinate, and oversee logistical support for consultant-led projects, including virtual and in-person activities.
• Support consultant growth through development, review, and editing of presentations, newsletters, materials, and additional communication avenues as needed.
• Ensure accurate records of consultant onboarding and maintain consistent documentation of the consultant projects and progress for tracking deliverables, activities, and timelines.
• Maintain ongoing consultant communication and relationship management
• Utilize organizational project management software to execute onboarding processes (pre-briefings and meetings), standardize operating procedures and guidelines for consultant program and communication tools to deliver a streamlined approach for consultant management.
• Lead and/or assist with consultant activities and processes from project inception to project completion to include securing travel accommodations when necessary.
• Document case and consultant activity in relevant database or software in compliance with established procedures.
• Support invoicing and contract needs for consultant led projects
• Locate, evaluate, and liaise with mental health providers and organizations for increased NCMEC collaboration
• Availability during non-normal business hours to accommodate consultants and/or case needs

Skills

Communication

Data analysis

Project coordination

Multitasking

Interpersonal skills

Education

Bachelor's degree in human services, criminal justice, or psychology or 5 years professional experience

Tools

Salesforce

Asana

MS Office Suite

Job description

National Center for Missing and Exploited Children is seeking a coordinator to manage its consultant engagement network, oversee onboarding, invoice management, data analytics, and post-travel support, while locating clinicians and services organizations skilled in survivor advocacy and mental health interventions.

The role requires collaboration with the Family Advocacy Division, coordination of projects, and building partnerships with mental health providers; it involves occasional travel,