Consultant, LBS Technology Absence Management Function Support

Memorial Physician Practices; Brentwood (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Consultant for Absence Management Function Support. In this pivotal role, you will manage Absence Management processes, collaborate with technical teams, and ensure software applications meet functional requirements. Your expertise will help shape the delivery of quality healthcare across communities. Join a team dedicated to making a positive impact and enjoy a comprehensive benefits package that supports your well-being and professional growth. This is a fantastic opportunity to contribute to a mission-driven organization that values its employees and the communities it serves.

Benefits

401k

Flexible PTO

Employee Illness Benefit

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Employee Assistance Program

Qualifications

• 7+ years of experience in Absence Management and shared service organizations.
• Bachelor's degree required; Master's preferred.

Responsibilities

• Manage Absence Management processes and collaborate with technical teams.
• Develop test plans and provide training to end-users.

Skills

Absence Management Expertise

Collaboration with Stakeholders

Test Plan Development

User Training and Support

Documentation Skills

Education

Bachelor's Degree in Computer Science or Related Field

Master's Degree

Tools

Oracle Software

Job description

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do:

The Consultant, LBS Absence Management Function Support is responsible for managing Absence Management processes and collaborating with technical teams or software vendors to design and configure software applications.

Responsibilities:

1. Execute subject matter expertise in Absence Management Module.
2. Triage and manage queue and work with Senior Analyst to ensure ticket resolution.
3. Manage Absence Management processes and collaborate with technical teams or software vendors to design and configure software applications.
4. Collaborate with business stakeholders to understand their processes, objectives, and challenges.
5. Develop test plans to ensure that the software applications meet defined functional requirements.
6. Develop training and support to end-users on application functionalities.
7. Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades.
8. Prepare detailed functional specifications, system documentation, user manuals, and training materials.
9. Maintain up-to-date documentation of system configurations, customizations, and integration points.
10. Acts as a resource for colleagues with less experience.
11. Maintain regular and reliable attendance.
12. Perform other duties as assigned.

What you’ll need:

Education: Bachelors Degree required, preferably in the areas of computer science, information technology, software engineering, or a related field. Masters Degree (preferred).

Experience:

1. Experience being part of a shared service organization.
2. 7+ years of Experience.

Certifications: Oracle Certification (preferred)

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.