Consultant, Investor Services, Integrated Portfolio Services, (IPS)

Northern Trust; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Northern Trust in Tempe seeks a Consultant, Investor Services to support investor lifecycle activities for hedge funds and alternative investments, including subscriptions, redemptions, reporting, AML/KYC and client servicing.

You will work with fund managers and internal teams, handle inquiries, and help with due diligence, audits and process improvements. A Bachelor’s degree in Finance or related field is required; CFA/ACCA is a plus.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics, or related field.
• Experience in hedge funds, asset servicing, alternative investments, private markets, or fund administration.
• Professional qualifications such as ACCA or CFA are a plus.

Responsibilities

• Review and process investor subscriptions and redemptions in line with regulatory and fund requirements.
• Manage investor transactions, including subscriptions, redemptions, transfers and capital activity reporting.
• Conduct AML, KYC and client verification reviews per internal policies and regulatory requirements.
• Prepare and issue investor statements, trade confirmations and other investor reporting.
• Maintain investor records, share registers and subscription bank account details.
• Collaborate with fund managers, investors and internal teams to resolve inquiries and operational issues.
• Assist with investor audits and ongoing due diligence activities.
• Serve as a subject matter expert within Investor Services and guide junior team members.
• Identify opportunities for process improvements to enhance the client experience.
• Handle complex client and operational matters with significant business impact.

Skills

Investor Services

Fund Administration

AML/KYC

Client Services

Operations

Transfer Agency

Education

Bachelor's degree in Finance, Accounting, Business, Economics, or related field

ACCA/CFA or equivalent professional qualifications

Tools

Microsoft Office

Financial systems

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Consultant, Investor Services, Integrated Portfolio Services (IPS)

About the Role

Join Northern Trust's Integrated Portfolio Services (IPS) team and play a key role in delivering exceptional service to hedge fund and alternative investment clients. As a Consultant, Investor Services, you will support critical investor lifecycle activities, including subscriptions, redemptions, investor reporting, AML/KYC reviews, and client servicing. This is an excellent opportunity for a detail-oriented financial services professional who enjoys working in a fast-paced, client-focused environment and wants to develop deep expertise within alternative investments.

Major Duties

• Review and process investor subscription documentation, ensuring compliance with regulatory and fund requirements.
• Manage investor transactions, including subscriptions, redemptions, transfers, and capital activity reporting.
• Complete AML, KYC, and client verification reviews in accordance with internal policies and regulatory requirements.
• Prepare and issue investor statements, trade confirmations, and other investor reporting.
• Maintain investor records, share registers, and subscription bank account information.
• Partner with fund managers, investors, and internal teams to resolve inquiries and operational issues.
• Assist with investor audit requests and ongoing due diligence activities.
• Serve as a subject matter expert within Investor Services and provide guidance to junior team members.
• Identify opportunities for process improvements and contribute to enhancing the client experience.
• Handle complex client and operational matters with significant business impact.

Knowledge

• Experience in Investor Services, Fund Administration, Transfer Agency, Client Services, AML/KYC, Operations, or a related financial services function.
• Strong understanding of investor onboarding, subscriptions, redemptions, and investor servicing activities.
• Excellent communication and relationship management skills.
• Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment.
• Proven analytical and problem-solving abilities.
• Adaptable, collaborative, and committed to delivering exceptional client service.
• Proficiency with financial services systems and Microsoft Office applications.

Experience

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
• Relevant industry experience within hedge funds, asset servicing, alternative investments, private markets, or fund administration.
• Professional qualifications (e.g., ACCA, CFA, or equivalent) are a plus.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Tempe Office

The Northern Trust Tempe office opened in 2015 with 75 employees and now serves over 75 different business functions with more than 700 employees. The team is recognized as a Global Capability Center that delivers exceptional value, quality, expertise and innovation through our diverse talent.Learn more.

For further information, and to apply, please visit our website via the “Apply” button below.