Consultant, Customer Solution - Project Management

Cardinal Health, Inc.; Boston (MA); Hybrid; USD 92,000 - 118,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k plan

Paid time off

Job summary

Cardinal Health in Boston seeks a Consultant, Customer Solutions – Project Management to lead customer-focused supply chain projects using Cardinal Health tools. You will improve inventory management, workflow efficiency, and overall solution performance onsite at Eastern Massachusetts hospitals.

You will manage a portfolio of projects, build strong customer relationships, present findings, and contribute to process improvement initiatives while collaborating with cross-functional teams.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 3+ years of healthcare supply chain and/or healthcare project management experience preferred.
• Ability to work independently and biased toward problem solving preferred.
• Strong supply chain and customer facing experience preferred.
• Experience with Workday or Epic systems preferred.
• Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred.
• Experience working within inventory management systems and other databases, preferred.
• Customer/Vendor credentialing may be required (this may include vaccinations). More details will be provided if you are selected for an interview.

Responsibilities

• Responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management and workflow efficiency.
• Lead and manage a portfolio of projects for the customer.
• Work onsite at customer locations, from a hospital department to a Surgery Center.
• Cultivate relationships to ensure successful customer experience and long-term relationships with customers.
• Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization.
• Conduct customer presentations and internal account planning.
• Responsible for customer advocacy to resolve issues timeliness while adhering to policies.
• Collaborate with Sr. Consultant on opportunities within the account.
• Work in cross-functional teams externally and internally.
• Report via Excel and Cardinal Health tools.

Education

Bachelor's degree in related field

Tools

Excel

Tableau

Workday

Epic systems

Job description

What Customer Solutions Contributes to Cardinal Health

The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer’s sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer’s supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.

Job Summary

The Consultant, Customer Solutions – Project Management will be responsible for leading customer-focused supply chain projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed.

Location: Ideal candidate will be based in Boston, MA. This position will require candidates to work onsite at various hospitals locations within the Eastern Massachusetts area.

Work Schedule: The schedule will be onsite Monday through Friday during various hospital working hours.

Responsibilities

• Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
• Responsible for leading and managing a portfolio of projects for the customer.
• Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
• Cultivate relationships to ensure successful customer experience and long-term relationships with customers.
• Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
• Conduct customer presentations and internal account planning.
• Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
• Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
• Work in a cross functional team both externally and internally.
• Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 3+ years of healthcare supply chain and/or healthcare project management experience preferred.
• Ability to work independently and biased toward problem solving preferred.
• Strong supply chain and customer facing experience preferred.
• Experience with Workday or Epic systems preferred.
• Data and Analytics proficiency: Excel (Pivot tables) and Tableau preferred.
• Experience working within inventory management systems and other databases, preferred.
• Customer/Vendor credentialing may be required (this may include vaccinations). More details will be provided if you are selected for an interview.

Anticipated salary range:$92,000-$118,170

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:09/30/2026

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.