Consultant, Customer Energy Solutions

E Source; Town of Texas (WI); Hybrid; USD 80,000 - 120,000; Full time

Job summary

E Source in the United States is seeking a Consultant to help utilities navigate a rapidly evolving landscape. You will support applied research and evaluation projects, collecting and analyzing qualitative and quantitative data to inform program design, performance improvement, and customer experience.

You’ll work on collaborative project teams as a lead or co-consultant on engagement tasks, developing your technical, analytical, project management, and consulting skills with guidance from

Job description

At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Consultant to help shape how that impact shows up in the world.

E Source is a research, data/analytics, and technology-focused professional services firm focused exclusively on the utility industry in the US and Canada. We help utilities target and serve their customers more effectively, enhance and optimize their grid, and leverage operating best practices and technologies to manage their business more effectively. Headquartered in Texas, we have 450+ employees across the US and Canada. Learn more at www.esource.com

As a Consultant, you’ll support applied research and evaluation projects that help utility clients better serve their customers. You’ll collect and analyze qualitative and quantitative data and develop insights that inform program design, performance improvement, and customer experience.

You’ll work as part of collaborative project teams, serving as a lead or co-consultant on project tasks and applied research and evaluation engagements. You’ll contribute to meaningful client work while continuing to build your technical, analytical, project management, and consulting skills, with support from project managers, senior consultants, and subject matter experts.

In this role, you will:

• Develop and refine interview guides, survey instruments, focus group materials, and other data collection tools that gather clear, relevant, and actionable information

• Conduct interviews with program staff, market actors, utility customers, and other stakeholders, and support additional primary research activities as needed

• Contribute to analysis plans that define how qualitative and quantitative data will be cleaned, organized, reviewed, analyzed, and interpreted

• Execute analysis plans using established research and evaluation methods and appropriate analytical tools

• Document analytical decisions, methods, assumptions, and steps clearly so work is transparent, replicable, and ready for review

• Conduct an initial quality review of your own work to catch errors, inconsistencies, or gaps before sharing outputs with the project team

• Develop data visualizations, graphics, tables, and analytical outputs that communicate findings clearly

• Interpret research and evaluation findings and contribute to reports, presentations, memos, and other client-fac

  In this role, you will: What you can expect network etc.

  ...