Consult Coordinator

OASIS MENTAL HEALTH CENTERS MEDICAL LLC; Waterford (CT); In loco; USD 34.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with company match

Paid time off

Medical/Dental/Vision benefits

Life insurance

Employee discount

Descrizione del lavoro

Oasis Mental Health Centers Medical LLC is seeking full-time Consultant Coordinators across New Jersey to educate and assist patients into treatment for Spravato and TMS. The role guides the patient journey from free consultation to first treatment session, including insurance review and cost calculations.

The position requires experience in behavioral health, sales, and CRM usage, with on-site work and flexible hours based on patient needs.

Competenze

• Experience in behavioral health and sales is required.
• Experience using CRMs and handling insurance benefits is preferred.
• Strong communication and organization skills are essential.

Mansioni

• Educate patients on treatments during free consultations (in person, Zoom, or phone).
• Explain insurance benefits and calculate out-of-pocket costs to help patients decide entry into treatment.
• Maintain clear, timely communication with prospective patients from consultation to treatment start.
• Complete documentation and update patient status in the company system; upload necessary docs.
• Troubleshoot obstacles hindering patient access to treatment.
• Collect documents required for insurance submissions and authorizations.
• Coordinate with clinicians to place patients into treatment at centers across the state.
• Collaborate with other coordinators to maximize efficiency of placing patients into treatment.

Conoscenze

Behavioral health

Sales experience

CRM software

Insurance knowledge

Customer communication

Strumenti

CRM systems

Documentation software

Descrizione del lavoro

We are seeking full time Consultant Coordinators across the state of New Jersey to support our team to educate and assist patients into treatment for both Spravato and Transcranial Magnetic Stimulation TMS These opportunities are being considered in the following cities FreeholdWe are looking for candidates with experience in behavioral health sales patient admissions and using a CRM The Consult Coordinators primary responsibility is to manage the patient journey from the time the free consultation ends up until when the patient starts there first treatment session You will be completing consultations and trying to put patients into treatment for both Spravato treatment and transcranial magnetic stimulation TMS treatment The consultation consists of both explaining the treatment we provide to the patient and how it could help them and reviewing their insurances benefits with them to see what there out of pocket responsibility will look like for the treatment

Benefits package

• Highly competitive pay range of 25 30 per hour based on experience
• 401k with company match
• Paid time off
• MedicalDentalVision benefits
• Life insurance
• Employee discount

Responsibilities include but is not limited to

• Patient Journey 1 Educate the patient on our treatments and how it would be beneficial to them via a free consultation that may either be in person on zoom or via telephone
• Explain the patients insurance benefits to them calculate there out of pocket responsibility and work with them to get them comfortable spending the amount in order to better themselves
• Maintain clear and consistent communication with prospective patients between when the consultation takes place and when the patient starts treatment
• Completes all documentation required applies timely status updates into system used by the business and uploads all necessary documentation
• Troubleshoot any obstacles that may interfere with a patient getting into treatment
• Collect documentation required for submission insurances authorizations
• Work with a team of clinicians to put people into treatment at both the centers you work at and others across the state
• With as a team with other coordinators throughout the state to put patients into treatment as efficiently as possible

Desired Skills andor Experience

• Experience in behavioral health
• Experience in sales
• Experience working with computers software and CRMs
• Experience with insurance policies
• The ability to communicate stay self motivated express empathy towards our patients and to be highly organized

This position is on site only Hours can be flexible depending on the needs of our prospective patients