Construction Technician

SERVPRO® Team Nichols; Manteno (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for growth

Job summary

SERVPRO® Team Nichols is seeking a dedicated Construction Technician to join our team in Manteno, Illinois. In this full-time role, you will be responsible for customer satisfaction, managing various construction services, and ensuring that all work complies with local codes and requirements. We expect applicants to have a superb customer service record and some experience in restoration or construction.

The position offers a structured work schedule, competitive pay, and opportunities for growth within a supportive work environment.

Qualifications

• Proven history of superb customer service.
• Basic math skills to manage project budgets.
• Ability to communicate effectively in writing and speaking.

Responsibilities

• Ensure customer satisfaction and manage construction services.
• Communicate project updates to stakeholders.
• Document all project activities using mobile applications.

Skills

Customer service track record

Basic written and oral communication

Basic math skills

Experience in restoration/construction

Drywall experience

Painting experience

Education

High school diploma/GED

Job description

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Construction Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is focused on the job at hand. If you are self-motivated and have good interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and motivated to exceed expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Customer Satisfaction
• Compile and resolve punch list items.
• May assist or perform final walk-through with customer.
• Secure a signed Completion of Completion and Certificate of Satisfaction from customer.
• Customer Communication
• May attend pre-construction meeting with customer.
• Provide project updates (daily narrative) to Construction Coordinator in electronic format
• As requested, communicate information to customer and in turn update Construction Coordinator with all responses
• Construction Management
• Schedule project with Construction Manager/Construction Coordinator
• Perform construction services as required.
• Assist with managing subcontractors and material suppliers.
• Pick up and deliver material supplies and/or manage material deliveries.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
• Document all project activities including photos, job diary, and signing documents using the ManageIT Mobile app.
• Assist in managing and producing change orders.
• Subcontractor/Resource Provider Management
• Maintain quality standards through site inspections.
• Provide evaluation and rating of all vendors and subcontractors.
• Coordinate inspections with local jurisdictions as required.
• Cost Control and Schedule Adherence
• Ensure material suppliers deliver exactly what was purchased.
• Assist in confirming the budget is reasonable and adequate.
• Perform construction services within budget.
• Help Ensure subcontractors complete all work in accordance with their purchase orders.
• Validate schedule and progress with Construction Coordinator.
• Identify areas outside of contracted scope of work.

Necessary Experience And Skill Set

• Superb customer service track record
• Basic written and oral communication
• Basic math skills
• Experience in restoration and/or construction preferred
• Drywall experience preferred
• Painting experience preferred

Formal Education/Training

• High school diploma/GED

Physical And Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Performing construction services such as drywall, trim, paint, punchout, etc., which may include climbing ladders. The employee is exposed to extreme conditions such as heat and loud jobsites.

Normal Working Hours, Additional Working Hours, And Travel Requirements

This is a full-time position, working 7:30 a.m.–5:00 p.m., Monday–Friday, 40 hours per week. This position may require long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Bilingual in Spanish and English is a plus.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.