Construction Technician

Progress Residential; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Progress Residential in Charlotte, NC is seeking a Construction Technician to perform maintenance and repair work on vacant homes, ensuring timely, safe, and professional service. You will handle a broad range of systems and fixtures, document work, and communicate clearly with residents and management.

Responsibilities include diagnosing and repairing electrical, plumbing, HVAC, appliances, doors and windows, maintaining tools and fleet, and keeping accurate records while following safety

Qualifications

• High school Diploma or equivalent required.
• Ability to assess condition and diagnose malfunctions within a residential structure.
• Experience with inspections, maintenance and repair of residential homes.

Responsibilities

• Perform maintenance and repairs on vacant Progress Residential homes.
• Maintain fleet vehicle and inventory per guidelines.
• Conduct property inspections and service requests.
• Ensure safety standards and regulatory compliance.
• Interact effectively with residents, management and vendors.

Skills

Customer service

Communication

Organization

Problem solving

Safety awareness

Education

High school Diploma or equivalent

Tools

Microsoft Office

Smartphone / iPad

Job description

Your career has a home here.Ready to make an impact with a dynamic, forward-thinking company?As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work.Why join Progress?As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.Want to learn more?Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.JOB SUMMARYThe Construction Technician is a key associate in providing outstanding maintenance and repair services for vacant homes in an efficient and effective manner. The Construction Technician works on the Construction Services team. The Construction Technician is primarily tasked with maintenance and repair work for Progress Residential vacant homes and providing excellent customer service..ESSENTIAL FUNCTIONSAbility to assess a service request job assigned and determine the appropriate steps necessary to resolve the service requestAbility to complete electronic forms and service request entering all required information, accurate jobs notes and job photographsAbility to provide outstanding customer service and be an ideal representative of Progress Residential’s standardsConstruction Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)Participate in field and formal training related to providing service to Progress homesMaintain fleet vehicle and inventory within company guidelinesPerform scheduled and unscheduled/emergency repairs, preventative maintenance, property inspections, and service requests including repair, replacement or modification of components, equipment or systems as assigned daily on the following types of systems:Electrical systems and fixturesPlumbing systems and fixturesA/C / Heat Pump and heating systemsAppliancesWater irrigation systemsStairs, gates, fences, patios, railings, mailboxesTile, carpet, and flooringInterior/exterior lightsFireplacesGas fixtures and appliancesShutters, interior and exterior doors and trim, windows, sliding glass doorsDoor and mailbox locks and keysSecurity systemsCeiling leaksWallsMill work and cabinetsPool areas, tile, hot tub/spa, pool furnitureOther Service areas as requiredPerform routine preventive maintenance services on residential properties and systemsReport all major repairs and requisitions prior to any expenditure of fundsMust be always aware of the condition of the property and take immediate steps to correct any unsafe conditionFollow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspaceEnsure all workplace safety standards and practices are upheldCompletes all assigned work in a professional and timely mannerMaintains regular attendance and excellent punctualityThis role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered toDrivers of Progress Residential Fleet vehicles are expected to maintain a good driving record and drive in a safe manner at all timesQUALIFICATIONSHigh school Diploma or equivalent requiredMust have a valid Driver’s License in the working stateMinimum of 3 years’ experience required working in residential maintenance, service and repair. Specific requirements:Must possess the ability to assess condition and diagnose malfunctions or failures within a residential structure including interior and exterior doors, windows and surfacesMinimum of 2 years’ experience providing routine maintenance, cleaning, inspection, diagnosis and repair of residential homesMinimum 1 year experience servicing all makes & models of residential appliances with ability to install, maintain, inspect, diagnose and repair or replace defective equipment or components.Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential plumbing systems and fixtures.Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential electrical systems, devices and fixtures.Required equipment - Employee must provide their own basic tools required to perform diagnostics and service in a residential environmentAvailable to work both weekends and eveningsAbility to perform well under pressure and meet multiple deadlinesAbility to interact with residents, management, team members and vendors/contractors tactfully and professionallyPossess strong organizational, communication and customer service skillsTypical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with easeMust be knowledgeable of all pertinent laws and EPA and OSHA regulationsWorking knowledge of Microsoft Office software and working proficiency with handheld computer (i.e.,Smartphone, iPad)Honest, ethical and able to work in confidential manner.What you can expect from us:Competitive Compensation - Including performance-based bonuses that reward your contributions.Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.Employment with Progress Residential is conditional on a satisfactory background and drug screen.Progress Residential is a proud Equal Opportunity employer, m/f/d/v.Privacy Policy