Construction Technician

Progress Residential LP; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Training & development

Inclusive culture

Job summary

Progress Residential LP in Charlotte, NC is seeking a Construction Technician to perform maintenance and repair on vacant homes. The role supports the Construction Services team and emphasizes timely, quality service.

The Technician handles electrical, plumbing, HVAC, appliances, and general property upkeep while delivering excellent customer service and adhering to safety policies. This position requires flexibility for weekends and evenings and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• Must have a valid Driver’s License in the working state.
• Minimum 3 years’ experience in residential maintenance, service and repair.
• Ability to assess condition and diagnose malfunctions in residential structures.
• 2+ years experience servicing residential plumbing, electrical, and appliances.
• Must provide basic tools and be available for weekends/evenings.
• Strong organizational, communication, and customer service skills.
• Familiarity with EPA/OSHA safety regulations.

Responsibilities

• Assess service request and determine steps to resolve.
• Enter electronic forms with accurate notes and photos.
• Provide outstanding customer service and represent Progress Residential’s standards.
• Perform repairs on electrical, plumbing, HVAC, appliances, and more.
• Maintain fleet vehicle and inventory within company guidelines.
• Follow safety regulations and company policies.
• Complete tasks professionally and on time.
• Maintain regular attendance and punctuality.

Skills

Residential maintenance

Customer service

Communication skills

Organizational skills

Flexible schedule

Education

High school Diploma or equivalent

Valid Driver’s License

Job description

Job Details
Career area Position Type Full Time Location Charlotte, NC, United States Job ID JR115220

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Construction Technician
Job Details
Career area Position Type Full Time Location Charlotte, NC, United States Job ID JR115220
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Charlotte, NC, United States
Job Description
The Construction Technician is a key associate in providing outstanding maintenance and repair services for vacant homes in an efficient and effective manner. The Construction Technician works on the Construction Services team. The Construction Technician is primarily tasked with maintenance and repair work for Progress Residential vacant homes and providing excellent customer service.

• ESSENTIAL FUNCTIONS
• Ability to assess a service request job assigned and determine the appropriate steps necessary to resolve the service request
• Ability to complete electronic forms and service request entering all required information, accurate jobs notes and job photographs
• Ability to provide outstanding customer service and be an ideal representative of Progress Residential’s standards
• Construction Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)
• Participate in field and formal training related to providing service to Progress homes
• Maintain fleet vehicle and inventory within company guidelines
• Perform scheduled and unscheduled/emergency repairs, preventative maintenance, property inspections, and service requests including repair, replacement or modification of components, equipment or systems as assigned daily on the following types of systems:
• Electrical systems and fixtures
• Plumbing systems and fixtures
• A/C / Heat Pump and heating systems
• Appliances
• Water irrigation systems
• Stairs, gates, fences, patios, railings, mailboxes
• Tile, carpet, and flooring
• Interior/exterior lights
• Fireplaces
• Gas fixtures and appliances
• Shutters, interior and exterior doors and trim, windows, sliding glass doors
• Door and mailbox locks and keys
• Security systems
• Ceiling leaks
• Walls
• Mill work and cabinets
• Pool areas, tile, hot tub/spa, pool furniture
• Other Service areas as required
• Perform routine preventive maintenance services on residential properties and systems
• Report all major repairs and requisitions prior to any expenditure of funds
• Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition
• Follow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspace
• Ensure all workplace safety standards and practices are upheld
• Completes all assigned work in a professional and timely manner
• Maintains regular attendance and excellent punctuality
• This role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered to
• Drivers of Progress Residential Fleet vehicles are expected to maintain a good driving record and drive in a safe manner at all times

Qualifications

• High school Diploma or equivalent required
• Must have a valid Driver’s License in the working state
• Minimum of 3 years’ experience required working in residential maintenance, service and repair. Specific requirements:
• Must possess the ability to assess condition and diagnose malfunctions or failures within a residential structure including interior and exterior doors, windows and surfaces
• Minimum of 2 years’ experience providing routine maintenance, cleaning, inspection, diagnosis and repair of residential homes
• Minimum 1 year experience servicing all makes & models of residential appliances with ability to install, maintain, inspect, diagnose and repair or replace defective equipment or components.
• Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential plumbing systems and fixtures.
• Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential electrical systems, devices and fixtures.
• Required equipment - Employee must provide their own basic tools required to perform diagnostics and service in a residential environment
• Available to work both weekends and evenings
• Ability to perform well under pressure and meet multiple deadlines
• Ability to interact with residents, management, team members and vendors/contractors tactfully and professionally
• Possess strong organizational, communication and customer service skills
• Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease
• Must be knowledgeable of all pertinent laws and EPA and OSHA regulations
• Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e.,Smartphone, iPad)
• Honest, ethical and able to work in confidential manner.

What You Can Expect From Us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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