Construction Success Manager - Spanish Speaking

Fieldwire by Hilti; San Francisco (CA); Remote; USD 94,000 - 116,000; Full time

Job summary

A leading company in construction field management is seeking a Construction Success Manager fluent in Spanish. This role involves guiding clients through platform deployments and optimizing their use of Fieldwire's software. The ideal candidate will have a strong construction background and excellent communication skills, with a focus on building client relationships and providing training. This remote position offers a competitive salary and the chance to work in a dynamic startup environment.

Qualifications

• 3+ years of professional construction experience.
• Fluent in English and Spanish.

Responsibilities

• Manage a portfolio of clients to enhance usage and processes.
• Conduct training sessions and demonstrations, both online and in person.
• Provide feedback to the product team for improvements.

Skills

Communication

Problem Solving

Time Management

Presentation

Bilingual (English and Spanish)

Job description

Construction Success Manager - Spanish Speaking

Join to apply for the Construction Success Manager - Spanish Speaking role at Fieldwire by Hilti.

Who we're looking for

We are seeking field-based or office-based construction professionals experienced in using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Construction Success Managers work closely with clients, guiding them through platform deployments, training, workflow consultation, and ongoing engagement to ensure satisfaction and account growth.

What you'll be doing

You will leverage your construction experience to develop and consult on client processes, becoming a trusted advisor. As a product and training expert, you'll understand your clients' business goals and help them maximize Fieldwire's value. Your approach will mirror managing construction projects: removing obstacles and advancing processes.

Primary responsibilities include:

1. Becoming a Fieldwire platform expert and mastering best practices.
2. Understanding client construction needs and integrating Fieldwire into their workflows.
3. Managing a portfolio of clients to enhance their usage and processes.
4. Building and maintaining strong client relationships.
5. Conducting training sessions and demonstrations, both online and in person.
6. Providing feedback to the product team for improvements.
7. Troubleshooting and resolving technical issues as needed.

Skills and experiences required:

• 3+ years of professional construction experience, ideally with both field and office roles.
• Fluent in English and Spanish, with strong communication skills in both.
• Excellent presentation and communication skills.
• Self-motivated, organized, with good time management.
• Diplomatic and patient when handling customer issues.
• Comfortable communicating with all levels, from foremen to senior managers.
• Basic understanding of the construction process from design to completion.
• Knowledge of how project parties interact to meet schedules and budgets.
• Creative problem-solving skills relevant to client needs.
• Desire to learn in a dynamic startup environment.

Why Fieldwire?

Fieldwire is a construction field management software used on over 1 million projects worldwide. We aim to transform how teams collaborate, providing operational excellence in a $10 trillion industry. Our mobile app has a high user rating and was acquired by Hilti for $300M in 2021.

Compensation

The estimated salary range is $94,500 - $115,500, with potential bonuses up to 20%. Actual offers depend on skills, experience, and location.

Location

This role is remote within the U.S. Our headquarters is in San Francisco, near Embarcadero BART station.

Fieldwire is an Equal Opportunity Employer, committed to diversity and inclusion.