Construction Program Manager , NACF Design and Construction

Amazon; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Design and Construction Program Manager to oversee complex projects that are essential to their First Mile network. This role involves managing all aspects of project execution, from planning to completion, while ensuring high standards of quality and safety. You will work closely with diverse teams, influence stakeholders, and drive process improvements across projects. The position requires a proactive approach, with up to 80% travel during peak times. Join a dynamic team committed to delivering innovative solutions and enhancing operational efficiency in a fast-paced environment.

Qualifications

• 5+ years of program or project management experience required.
• Experience in using data to drive improvements is essential.

Responsibilities

• Manage projects from kick-off to close-out with a focus on execution.
• Collaborate with teams to meet Key Performance Indicators (KPIs).

Skills

Program Management

Project Management

Data Analysis

Stakeholder Communication

Process Improvement

Education

Bachelor's Degree

Master's Degree or MBA

Tools

Project Management Software

Data Analysis Tools

Job description

Construction Program Manager , NACF Design and Construction

As a Design and Construction Program Manager, you will work closely with all First Mile Amazon stakeholders to successfully deliver projects that allow Amazon to continue to honor our customer delivery promise. You will be able to immerse yourself in program and project management activities that will continuously challenge you.

Key job responsibilities

1. Plans, implements, coordinates and tracks to completion all activities necessary for partner execution teams to successfully launch new builds, retrofits and expansions in support of the First, Mile networks.
2. Ensures the installation of all finishing aspects and equipment that make a building functional to process volume for our customers.
3. Drives project execution, standardization and process improvement.
4. Builds partnerships and leads through influence with contractors, installation vendors, construction and engineering teams along with other stakeholders to meet project milestones.
5. Collaborates with all project teams to meet and exceed Key Performance Indicators (KPIs).
6. Supports program initiative goals by delivering projects of varying complexity.
7. Up to 80% travel at peak times to support our customers. Projects may overlap in different regions. You are required to travel across applicable regions for this role. The amount of travel may vary based on the project type and the time of the year.
8. Key competencies of this position include controllership to ensure your contracted resources deliver work on time and within safety, quality and budget requirements.

A day in the life

Each day you represent GES-D&C (Global Engineering Services Design and Construction) in managing projects that vary in complexity, time and budget. You own projects from kick-off to close-out while also executing program level initiatives to better the organization. You are expected to work at pace with high levels of ambiguity and little oversight, whilst demonstrating ownership throughout the project life cycle. You lead by influencing stakeholders through a cadence of business meetings, site visits and technical discussions. You are expected to physically be on site to meet project goals and roll up your sleeves with a Bias for Action to get things done and support project execution. Your scope is dependent on integral partners such as planning, preconstruction, construction, engineering and design teams. Daily tasks include coordination with vendors and contractors, removing barriers, working across teams, communicating project status and risk, using internal and external software and driving results. You are expected to lead by example when on site, communicating across stakeholders up to PMO.

About the team

At Amazon, we are all Owners. You will be a part of a high functioning team that is interconnected and supportive of each other to help Deliver Results for multiple, complex and high capital projects simultaneously. We own the execution of our scope from mobilization to final hand-off to our customers. We are an execution function within GES that directly supports the First Mile network. We are a diverse, inclusive, high performing, problem-solve oriented, creative team of project and process improvement managers. We strive to keep an open mind, a sense of humor and a drive for ambition to deploy innovative and sustainable facilities every day.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.