Construction Manager - Write and Run

Servpro Industries, Inc.; Palatine (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Servpro Industries, Inc. is seeking a Construction Manager to oversee project execution and enhance the customer experience. Responsibilities include managing project backlogs, leading a high-performing team, and ensuring compliance with local codes and specifications.

The ideal candidate will possess a high school diploma or GED, have experience with Xactimate, and demonstrate superb customer service skills. This position is based in Palatine, Illinois, and offers a salary of $70,000/year with commission opportunities.

Qualifications

• Experience in restoration and/or construction preferred.
• Superb customer service track record.
• Effective written and oral communication.

Responsibilities

• Be responsible for customer service and management of the customer experience.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Manage all warranty activities.
• Negotiate terms and set expectations.

Skills

Customer service

Project management

Xactimate

Intermediate math skills

Education

High school diploma/GED

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

SERVPRO of St. Charles/Geneva/Batavia is looking for a Construction Manager to lead project execution, manage customer experience, reduce project backlog, and build a high‑performing team.

Key Responsibilities

• Be responsible for customer service and management of the customer experience
• Compile and resolve punch list items
• Perform final walk‑through with customer
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
• Manage all warranty activities
• Evaluate and sell projects
• Educate customers on construction process
• Identify and document project scope of work
• Create and review estimates in Xactimate
• Obtain customer and client agreement on scope and estimate
• Review budgets
• Ensure proper permits are acquired
• Create project schedule and timeline
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations
• Plan, organize, and manage crews and subcontractors
• Schedule all subcontractors and material suppliers
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
• Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent

Position Requirements

• High school diploma/GED
• Xactimate experience preferred
• Project Management Professional (PMP) certification preferred
• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred

Skills / Physical Demands / Competencies

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Locations

• 1900 E. Tyler Rd, Suite 600, St. Charles, IL 60174 (main warehouse)
• 225 N. Arlington Heights Rd, Suite 208, Elk Grove Village, IL 60007 (business office)

Pay Rate

$70,000/year including activity-based commission.

SERVPRO® of St. Charles/Geneva/Batavia is an EOE M/F/D/V employer.